“I have had the absolute pleasure of working with Laura Arratia! She is so patient and helpful! Her amazing member service skills is what makes member experience so amazing! She refinanced my auto loan, opened up multiple savings accounts for me, as well as my credit card. She does an amazing job with following up with members and I can’t thank her enough!”
“I've been a member for 15 years and they always make my family feel so valued! Natalie at the Galveston location's drive-thru was very polite and helpful.”
9AM - 5PM
428 Postoffice St, Galveston“We have been members since 2000 so that would mean that we have been able to stay with you..you have covered my back for a long time and not everyone can say that.”
9AM - 5PM
2201 Market St, Galveston“It's always a pleasure being a customer with Frost. Brenda, the teller is always sweet & has a warm & welcoming smile ? I have been a customer for almost 3 yrs now & Frost knows how to take care of customers.”
“Texas First Bank is the single greatest bank I've ever been a member of. Fast lines, great service, and all served with a smile in an experience you only find at TFB. Texas first bank is the best financial institution of them all, and the Broadway location is the best branch of the best bank. John, Rene, Lindsey and Gloria are the most skilled and lovely bankers I've ever had the pleasure of interacting with. Not only would I trust my money to them, I would trust my life to these talented and attractive tellers. I wish I could give them infinity stars!”
“Very friendly staff. Lindsey was very welcoming and patient with me and my wife helping us set up our account. Everyone else was very welcoming and friendly as well great banking experience I highly recommend going here for all your banking needs.”
“This is an awesome bank I had the pleasure of doing business with for over 10 years. Caesar the loan officer has always been super good to me. This bank held my mortgage for over 10 years. And Miss Paulina is also a wonderful lady. All though I live out of town and I still do business with this bank. The staff is very kind and definitely is very respectful and professional. Kudos to their Customer Service.”
“The best time to invest in Forex & crypto currency is now...and the right person for the job is Stephanie forget about the negative reviews you may have seen so far, scammers has made it seem like they're no genuine traders again, I can assure you beyond doubts that George Stephanie, is 100% reliable I've made my fourth 4th withdrawal trading with her. I made $12000 profit investing $1500 you can make above that all you need to do is...”
7:30AM - 5PM
4424 Seawall Blvd, Galveston“I absolutely love this branch. Celeste is so helpful with all your banking needs. Whether you have an account or your looking for information she really goes above and beyond. I really prefer using this branch to the other one the customer service far exceeds the other branch. The tellers here really try to help you and don't look put out . I also really like the new building it feels so fresh and clean.”
“The customer service at Moody National Bank is as good as it gets! I use them personally and for business, they have never disappointed me! Keep up the good work!!”
9AM - 5PM
6801 Stewart Rd, Galveston“Had an issue with a car dealership saying my husband's name wrong to Frost (our car loan provider). This resulted in the possibility of having to correct the car title at a later date, or not get the car after we took time off from work. The manager Stephanie was THE BEST. She got the updates right at the end of the day, waited until after hours so we could sign the proper documents and when we were not able to make it she drove to the dealership after her work day so that we could sign the documents instead of having to run around trying to get them signed and/or having to wait and have a difficult car title correction down the road. Phenomenal service! Love Frost Bank and Stephanie in particular!”
“I was surprised to see such a low rating on this bank... I have been using this location for shared-branching banking for three years; excellent service every time. Occasionally there is a wait, but never an unreasonable one - sometimes there's simply more people in line than there are tellers available. Never ran into any rudeness during any of my visits. Love the reliability, ease-of-use (the new deposit forms are very simple to use), and consistently great service. Plan to keep coming here.”
9:00 AM - 4:00 PM
6311 Central City Blvd, Galveston“Very friendly employees! Just wish u had longer hours & were open Sunday. But no complaints. Friendliest employees ever. Much nicer than the one I used in Balch Springs before relocating to Galveston.”
9AM - 6PM
6306 Broadway St, Galveston“I don’t like PNC as a bank, but tellers here are super nice and helpful. I needed larger bills for my cruise and didn’t have a local bank. They let me withdraw from the ATM and they changed me up to $100s.”
“Absolutely amaizing staff, awsome smiles from everone when you first walk in stranger or not with great greating makes you feel extremely welcome to be there. They are verry prompt and extremely well trained at helping with anything you could possibly need even if its questions not bank related. I recomend this bank to the world.”