8:00 AM - 5:00 PM
Port Arthur“I have known Ken for 20yrs. We chose him as an agent from day one. His office's customer service through hurricanes was phenomenal. When we had trouble with our adjuster, Ken picked up the phone and called the company and took care of the situation and made it right. He takes the time to talk to you and make you informed about your insurance. Many companies advertise quick quotes but there is nothing like face to face interaction and a personal relationship with your agent.”
8:00 AM - 5:00 PM
9509 U.S. 69 Access Rd, Port Arthur“I honestly wish I could give more stars!!! Mr. Hughes, chase is beyond amazing!! I got in a wreck on Feb 8th and it took Mr. Hughes less then a week to get everything done!! He has went above and beyond to make this such a easy process!! He was beyond professional and always made sure to answer any questions I had or made sure I understood things!! I hope his boss(es) are beyond proud to have him on their team!! Because of Mr. Hughes I'm switching to Texas farm bureau insurance!! I highly suggest if you ever in a wreck and you have to deal with this insurance company you ask for Mr. Hughes!! 10 out of 5 stars in my book!!!”
“Elisha Washington was very helpful, informative, and kind. Now that's what you call good customer service! We need more people like her working in customer service. I was very impressed with the service I got.”