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October 2022 by spell173
The only good thing about this place is the nice lady who draws the blood, she’s always great.
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September 2022 by Roberto Rodriguez
The staff lab corp in Port Arthur is very rude and unprofessional. The lady at the desk has a bad attitude with everyone. She is very rude and needs to have compassion and needs to stop been rude… stay home with your bad attitude please
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June 2022 by Maria Carrizales
The staff lab corp in Port Arthur is very rude and unprofessional. The lady at the desk has a bad attitude with everyone. She is very rude and needs to have compassion and needs to stop been rude… stay home with your bad attitude please
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December 2021 by Karen Duvall
I cannot rate this location on its staff because I never got to go inside! My issue is with appointment scheduling and the lack of communication.I showed up as a walk-in on Thursday around noon and i found that the door was locked. Prior to my visit, i had verified the office hours for this location via the website and telephone recording, and there was no mention of closing for lunch; Office hours posted on the door also made no mention of a lunchtime closing. With no other explanation for the facility's closure, i assumed the location routinely closed for lunch. I tried to confirm this by calling the office. I left 2 voice messages, but no one has ever returned my calls. Despite my better judgment, I made an after -lunch appointment for the following day. When I arrived for my 1:30 appointment appointment on Friday, I found the door was again locked, but this time there was a note stating that the location was Temporarily Closed. Since LabCorp had my contact information (both email and text), I do not understand why I was not contacted about the status of my appointment....better yet, I do not understand why I was even allowed to make an appointment at a closed location! Why wasn't there a note when the facility decided to close on Thursday? Definitely poor management at this location.
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August 2020 by M. Leanne Todd
The staff is patient and extremely understanding of people with special needs like like our daughter, Doni, who has Autism.
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August 2020 by Claude Davis
Some may take the lady I normally see as rude. I don't because she has always took care of what I needed in a professional fashion. I've been there with others and they have said the same. I never have to worry about being a pen cushion like with others. That alone gets her 4 stars. The 5th star is for taking care of business.
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July 2020 by Nikki James
Stephanie C is the best lady I have ever had take my blood. I felt nothing for the first time in my life.... No stick... She's sweet, attentive and made this lab work something I don't dread.
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March 2020 by Miranda Lawson
I prefer this lab for myself and my toddler. We are always in and out quick with zero issues. The ladies I have dealt with are plenty nice. I’ve read many reviews that say their experiences were rude..They are not overly nice, but I like that as well.
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March 2020 by Tina Jordan
Lady at front desk was Very Rude !! Very unprofessional !! Was rude to the elderly patients who had trouble with the check in machine. I’m a nurse and could not not believe the attitude of this lady. From now on I will drive to the Beaumont location, even though I live in Port Arthur. If not for insurance reasons I would definitely go to Quest.
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February 2020 by Lisa LeDoux
The lady doing the blood work is wonderful. I had an experience with the other lady. It was at 8:00 am. I went in for routine bloodwork ordered by my doctor, also a urine sample. I accidentally spilled the urine, and cleaned it up. THEN the toilet overflowed, and I plunged it to stop. I told the lady doing paperwork for someone else, and she was SO put out by me! She was rude and disrespectful, and I will never go back here because of her! I was humiliated! I didn't say anything to her after her rudeness, I just left.
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November 2019 by Robyn Deshotel
The staff is nice. One of the employees showed a homeschooler how the lab works and what they do.
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August 2019 by Brandon Stewart
The staff lab corp in Port Arthur is very rude and unprofessional. The lady at the desk has a bad attitude with everyone. Go to quest diagnosis for better service.
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April 2019 by T M
DO NOT BRING YOUR BABIES HERE FOR TESTING. We had a horrible experience. They are not properly trained for infant, toddlers, and children. This nurse couldn’t find my baby’s vein FOR NOTHING. She just kept poking and poking and moving the needle around non stop all while my baby is screaming to the top of his lungs. I finally had enough and said we are done, yanked my baby up and got out of there. Hard lesson learned here. Take your baby to the children’s hospital in Beaumont.
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March 2019 by A J
They were able to draw blood from my 2 year old with ASD after we had been trying several different places with no luck. They were skilled ,professional,and very positive about it even with my child screaming and kicking them! This will be my go to place from now on!
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March 2019 by rose lee strout
My first time going in to Labcorp I'm not to technology update i ask the lady at the desk how the sign in computer works now I'm also legally blind and a line is forming behind me she stands up I'm thinking she is about to walk over and help but she starts yelling at me tell me to lau my state ID face down and she breathing loud like been mad so i finally got it right then pull out insurance card now remind everyone its a scan tray that your id and insurance card which i know now you lay your card on i thought you scan so the lady who is black yes i said it because I'm black and know how my ppl are she still yelling due to a line once i got it right and sat down a white man came sat by me and told me to report her which i didn't get her name but i did i was unable to get blood work done from a 2 year old $15 past due bill i will ask my doctor to send me to another lab company to get my blood work done praying for good customer service
