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December 2023 by Danice James
This is an amazing facility. We have had to visit Exceptional Emergency Center on more than one occasion and every time, the staff, nurses and doctors have been “Exceptional”!I had to go last night due to unforeseen condition and received the most amazing care and concern from the staff. I feel it’s important to add the names of the team who took care of me because they made me feel like they were very concerned about my condition.From the moment we walked in the doors. and was greeted by Admissions Rep- Nicole, I knew I would be well taken care of. The nurses, Morgan and Kate and Radiology Tech,-Dianne were so kind and took such wonderful care to find out what was happening with me. They did everything they could to make me feel comfortable as they worked diligently to get information to Dr Watkins. Many test were performed and the results were all given to Dr Watkins who spent time to ask many questions in search of what was wrong. I left the facility in little over an hour feeling so much better along with information on who to contact and see for further testing to make sure this doesn’t happen again.If you are sick after hours or in during the day, I highly recommend this facility!
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December 2023 by George Rose
My wife's primary care physician sent her here for a CT scan after she fell at home. They are not in the network with local hospitals and that may be enough to go elsewhere if you anticipate needing admittance to a hospital as a followup to coming here. She was received without delay and the CT showed nothing significant to deal with. Dr Ireland, nurse Faith, radiology tech Tony and admissions rep Amella were all polite, efficient and attentive. We will go here again when we need help and don't expect further hospital admission.
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December 2023 by George R.
My wife's primary care physician sent her here for a CT scan after she fell at home. They are not in the network with local hospitals and that may be enough to go elsewhere if you anticipate needing admittance to a hospital as a followup to coming here. She was received without delay and the CT showed nothing significant to deal with. Dr Ireland, nurse Faith, radiology tech Tony and admissions rep Amella were all polite, efficient and attentive. We will go here again when we need help and don't expect further hospital admission.
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December 2023 by Ashley Farley
This place was wonderful! Got in quickly, they were so kind and caring, and I left feeling like they actually cared about me and took care of my needs. Will return for any future needs! I recommend this place to everyone! Thank you from admissions rep Nicole, to the nurse Kate, radiology tech Dianne, and the physician Watkins. Y'all are a great team!
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November 2023 by Debra Angelle
Edit: had a full blown seizure after leaving and sitting in chair at home. But the pain wasn't bad enough to treat.Absolutely the worse place to go. 9 days with migraine, nausea and vomiting. Vomited twice while in the emergency because of a hx of stomach ulcers and on a blood thinner could not take Toradol or steroids. The dr flat out asked what worked and then refused to do anything but IV Tylenol and two nausea medications that I have at home not to mention taken three specific triptans to help with migraines. All we were told is that it's policy and couldn't do anything else. There is no policy I have to work tomorrow and nothing. Don't go here they do not care. The dr walked out while my husband is mid sentence. Unbelievable.
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August 2023 by Anthony Moore
I LOVE THIS EMERGENCY ROOM TOOK GOOD CARE OF MY HUSBAND AND MYSELF FAST SERVICE VERY GOOD CUSTOMER SERVICE AND CARE ABOUT YOUR HEALTH
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July 2023 by Levi Cadena
Exceptional EC for the win! Strained my lower back and I went in, the paper work was quick and the admission was quick, probably about 5 minutes after I filed the paperwork, nurses brought me in and took my vitals and then the DR (didn’t get her name) walked in a few minutes after nurses were done and actually got me the help I needed and she was very nice as well! In and out very quickly, experience is great, the care is amazing as well! Was only there from 30-40 minutes unlike other ER’s where you can be there hours and hours. From now on this will be the ER I go to every time an issue like that presents! Well done!
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July 2023 by Madison Staver
DO NOT GO HERE IF TOU DON’T HAVE INSURANCE!! They wanted me to pay $650 to be seenI don’t know anyone who would be okay with that!! The receptionist seemed to think it was okay, and said I’ll continue to go up from there.I don’t have insurance because it’s expensive. It’s sad that charge that just to be seen. I mean if you can even afford to be seen.
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June 2023 by Krystal Sanchez
I do not visit ER/Urgent Care for myself often and I had an excellent experience here. The staff treated my concern seriously and quickly, and the doctor ran thorough tests to rule out anything more serious. All of the nurses & staff were extremely kind and I appreciated that they told me what they were doing and why they were doing it. I hope I never have to come back, but if my family or me need ER care, we will be visiting Exceptional ER.
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June 2023 by Christy Terrell
I have had to take my husband and daughter there. Both times, everyone treated us very well. They were fast, kind, very helpful, as well as getting accurate diagnoses for both my husband and daughter. I'm not big on Dr's, so trust me, this is high praise.
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May 2023 by Natasha Van Aswegen
Amazing service and the best care. They really do care and take good care of their patients. Thank you all so much for making my son a priority and making him comfortable. He got some well needed rest. God bless
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May 2023 by Evan Rawls
Wait was longer than expected. My son saw the doctor, but we left without receiving treatment. They billed our insurance over $8500 for this, so we now have a $1000 copay.
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May 2023 by Amanda Morgan
Sprang my hand early Saturday morning. Was in and out in less than two hours (X-rays and all)
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April 2023 by Richard Ballard
They overcharge. They are rude and the doctor said he didn't know what was wrong to go to another doctor. Lady upfront said that it was $800. For What? To be told he doesn't know.
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April 2023 by Darrin Celusta
These people are always awesome. They don't leave you waiting for hours when you're in pain I recommend them to anyone.
