Ford of Pleasanton, now under new ownership, has transformed into a welcoming dealership with notable improvements. Customers can expect enhanced landscaping, upgraded facilities, and a larger selection of vehicles, as inventory has more than doubled. The dealership is conveniently located at 121 S. Main St., Pleasanton, TX 78064, and offers the option to shop online 24/7. Reviewers have praised the friendly and courteous staff, highlighting their willingness to listen to customer needs without being pushy. Many customers have shared positive experiences with sales team members who go above and beyond to find the right vehicle, ensuring that all preferences are met. Notable mentions include the efforts of salespeople who facilitate deals and follow up with customers to keep them informed. The service department also receives high marks for its quality of work and fair pricing. Customers appreciate being kept informed about their vehicle's progress during service visits. Overall, Ford of Pleasanton is recognized for its phenomenal staff, excellent customer service, and commitment to customer satisfaction, making it a recommended destination for those in search of a vehicle or service.
This dealership and the staff are top notch. Nick my service writer and Derik the technician are what you expect when having your second most expensive item you own serviced. Thank you for your curtsies attitude and professionalism.
September 2024
The people here are always friendly and courteous. The problem was diagnosed, and they gave me a price before starting the work. I was kept informed during my wait about the progress on my vehicle. None of us ever like to have work done, but I am very satisfied with the quality of work and the fair price in doing so.
September 2024
Great customer service. Walked in and Tara was very courteous polite and understanding. Thank you Tara for all your help.