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May 2024 by Angelica Martinez
DON’T COME HERE! If I could rate it a zero I would. This was my first and LAST time I will come here. First…the price advertised is NOT the price they charge. The window clearly states $22 for a full set but I was charged $33. I didn’t even get any special design or any nail polish. She charged me for almond shape. She rushed thru the process and didn’t do a good job. My nails have cracks on the tips and she says they are not cracks. I just moved to this town and decided to give them a try. But believe me when I say…NEVER AGAIN!
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May 2024 by Chinquitta Johnson
If I could give 0 stars I would, dude there was literally so rude couldn’t even show me the powder for the example nails he has on stage ! Would not recommend
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August 2022 by Allyson Willis
I got my acrylics taken off and asked for a manicure with clear polish because my nails needed a break. I was helped by the owner. My nails are HORRIBLE. They are not smooth, he didn’t file them, the clippers and stuff they had looked rusted, I still have acrylic residue on my nails, and he didn’t even cut my nails that are cracked. I am HIGHLY disappointed. I then sat there for 15 minutes thinking he was gonna come back to finish my nails, but he took another client and finally told me I was done…never going to come back here.
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August 2022 by Ashley Griffith
I went here for a pedicure and manicure, not a wise decision. When I walked in the man was already giving me attitude about wanting shellac and not polish. The chair they sat me in had rips and they didn’t even use a plastic bag in the tub they just filled it up. They also didn’t tell me how much they charged for shellac on your toes ( it’s $20 ). The lady that was working on me did a great job. I personally just did not like the attitude, uncleanliness, the variety of polish and how the ac felt non existent. It took them 2 hours to do my manicure and pedicure!!! Not worth the $90 charge.
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June 2022 by Elizabeth Favor
The man that works here is rude, rough and has arrogant attitude. When this place first opened they had good work ethic but as the yesrs have gone by the lady that ownes the shop has let the place go down hill. The chairs are old and need replacing, all the polishes are old and need replacing. They dont use the plastic tub liners and their products are cheap. There are better salons in Pleasanton to go to. DON'T go here, not even if you're desperate. Just do without if it comes to that.
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May 2022 by Jorge Torres
I took my daughter to get her nails done for a Quince, they were the ugliest set I have seen. Reason we went was we were pressed for time and her regular nail tech was booked . This place butchered her nails, they trimmed 2 of them to short and she kept telling me they hurt. Never again!!!!Service: Acrylic nails
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May 2022 by Crystal Torres
Only came because they had openings and i had the place to myself not busy at all... plus I had a baby and I needed something done fast.Service was literally quick not relaxing, Only the massage chair
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January 2022 by Rachel Contreras
I am waiting to just get my nails removed and waiting like 40 minutes just to get removed poor work ethic I highly don’t recommend this place
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June 2021 by Courtney Alonzo
Got a really good pedicure for a really good price today ?
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August 2020 by Candice Meri Johns
It's ok there but the service from the employees is very cold n not friendly at all. The lady snatched my hand n gave me attitude the entire time.
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December 2019 by Candy Johns
It's ok there but the service from the employees is very cold n not friendly at all. The lady snatched my hand n gave me attitude the entire time.
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September 2019 by Nancy Garza
I have been going to Kayla nails for at least fifteen years. Never have thought of going anywhere else. They take care of my feet.
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August 2019 by me me
Very rude and no customer service! Nails look terrible!
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August 2019 by April Bailey
Had my 12 year old get a set within a week they were falling off. She ended up having 3 total come off which made her bleed and have pain. Today does Mark 2 weeks since she had them done however I wasn't able to bring her after a week when they started falling off due to work.
So, today I take her in and show them what has happened. I wanted the 3 that fell off fixed and I was going to get her a fill. They refused to fix the 3 without charging me and started arguing. At this point I turned around and walked out. I wasn't going to subject my daughter to this rudeness.....too late...as we were leaving without turning back or saying a word they laughed at us. Every single employee laughed. I will NEVER step foot in there again
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July 2019 by April Frisbee
Had my 12 year old get a set within a week they were falling off. She ended up having 3 total come off which made her bleed and have pain. Today does Mark 2 weeks since she had them done however I wasn't able to bring her after a week when they started falling off due to work.
