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September 2024 by Linda Katt
We found this place about 6-9 months ago, we’ve been here about once a month or so since and we have experienced NOTHING but exceptional service, good food, great atmosphere and great entertainment!
Anyways, I recommend this place 110 percent!!
Parking: Ample parking lot always
Kid-friendliness: Yes! Have seen kids and babies in there, no hassles! In fact, the staff seem to love all over kids/babies! Pets as well! Last time there, dog was running around, owner went out and corralled dog, found phone number on collar and owner came to get dog.
Wheelchair accessibility: Yes. Ramp going up to place
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September 2024 by Ann Wurst
Nice place, good food and drinks, great live music!
We had beers and a wine plus salad, pizza and wings.
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August 2024 by Sienna Forest
I would rate Old Oak Taphouse lower than one star if that were an option. My experience at this establishment left much to be desired. From the outset, the service was considerably slow; we waited 30 minutes before our table was acknowledged, and when we did receive attention, the staff seemed somewhat inconvenienced. It took an additional 45 minutes for our drinks to arrive, and when our food finally came, it was cold, undercooked, and not up to the expected standards.
Additionally, despite claims of being family-friendly, the atmosphere did not reflect this. The staff appeared visibly irritated by noise from a child at a nearby table and, instead of addressing the situation calmly, they exchanged disapproving looks with the parents. The family was enjoying a game of Jenga, yet the staff seemed concerned that it would damage the already worn tables. At one point, the manager asked the family, who were not being particularly loud, to lower their volume, citing that they were becoming busy, while there were only three occupied tables. Furthermore, the staff behind the bar were overheard discussing the family, seemingly unaware of how their comments might be perceived.
The management's response to our concerns was particularly unsatisfactory. After expressing our dissatisfaction about the food and service, the manager dismissed our feedback with a smirk and an eye roll, which made us feel as though the issue was with us rather than the service we received.
I would recommend considering other dining options over Old Oak Taphouse, as there are many establishments that prioritize customer service and provide a more enjoyable dining experience. This establishment clearly has significant room for improvement.
I would rate them 1 star or 5 trash cans for customer service.
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August 2024 by T J
We came here with our dogs and immediately felt welcomed. All the staff were very friendly, frequently checked on us. Food, drinks, and live music were great
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August 2024 by Robert
We've been four times in the last year and have always enjoyed ourselves. The food is good, drinks and service are great. Today we were the only patrons for over two hours (got there around 1) and stayed till around 6:30. We recommended this place and met our closest friends here in the middle of College Station and Conroe. We've met the owners a couple times and today were told "the bartender is worried about over serving". We're in our 40s and at 6pm have never, at any point, been told that we've been over served. I'm currently writing this 10 minutes after leaving so if you think this review is from someone that's been over served I welcome your opinions. Most of the people that showed up around 5 were in their 60's and unsurprisingly weren't drinking. I wish the owners all the best but clearly their priority isn't customer satisfaction (or turning a profit).
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July 2024 by Terry Arnold
I finally had a chance to go to this spot. And I really look forward to going again. Just a great vibe, live music, really lovely spot. Great beer choices.
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July 2024 by Mike Farrell
Upscale and good atmosphere.
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July 2024 by Chad Wallin
Cool little spot out of the city! Great hamburgers.
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July 2024 by Stefanie Gonzalez Quintero
Super friendly and attentive staff! Live music - felt very welcomed here. Kid friendly too.
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June 2024 by Kate D
We ended up here after a disappointing "peach festival" at the winery nearby and I think it was a blessing otherwise we may not have stopped in. Everything was excellent and love the vibe inside. Highly recommend
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May 2024 by D Rosen
Will definitely be back!
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May 2024 by Gen Jo
Beautiful place and fun to hang out at. Has live music too
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May 2024 by Kent Allee
Had a great time, we will be back!
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May 2024 by Kurt Hartung
Great place and great music today.
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May 2024 by Chris Black
Awesome people and awesome food
