-
June 2024 by Kerem
There was a teenager in the photo section, I didnt catch her name but she looks middle eastern, she was very very nice abd helpful
-
June 2024 by Carmen Ramirez
Clean, competent staff, welcoming, efficient, convenient, EASY! The pharmacist even gently offered to answer questions and made be feel it was not a bother to her. Im so glad to be moving to this Walgreens!
-
May 2024 by Nor M
If you enjoy listening to the hold music and being transferred around without even being told to hold or that you’re being transferred call this pharmacy. This location is known for bad service and it lived up to it.
-
April 2024 by Karan Reddy
I just had my passport size photos taken at this store. Man!!! Gilda, she took multiple photos, made sure I wasn't tilting my head, showed me the photo before printing them...and then made sure my face was in the center.....it feels so good to see someone be very efficient and damn great at their job!!! She inspired me this afternoon!! Good job Gilda!! It's workers like you that keep this country Great!!!
-
March 2024 by Elizabeth X.
This pharmacy is the one of the best in DFW area . The pharmacies team are Very kind and helpful. Not only professional but also they are giving patients the heart. love them Very much .
-
March 2024 by ASHLEY
I have no idea what is going on with this location but it’s starting to become less of a joke in our house and more of a rage. I have 2 very common prescriptions that they won’t fill there and now send to a “hub” and then the hub ships them to the Walgreens. It’s not that they can’t fill them at this location it’s that they won’t.(neither of my prescriptions are controlled) THE HOURS CONSTANTLY CHANGE. We showed up today and what do you know!! Now they are closed on Sundays. I’m starting to believe whoever runs or owns this location is using drugs. I had a pharmacy tech call and berate me for not picking up my meds on time. I still had 4 DAYS TO PICK THEM UP. When my prescriptions are ready I get app notifications, texts, emails and phone calls like every single day over and over to come pick them up. This location was NOT always like this. It started to go downhill when your main pharmacist Jennifer was still there. I haven’t seen her in a while so assuming she’s gone. I just wonder if everyone who uses this pharmacy is treated like trash or is it just a select few? I don’t think I have ever hated a pharmacy before but here I am.
-
March 2024 by Candace
Whoever is in charge of this store should be fired. I have lost count at the number of times the store days and hours have changed. It’s like this place doesn’t want people to come here. Don’t think that if you’re in line to pick up when they close for lunch that they will help you. They will shut that place down and walk out and be back 35 minutes later and still treat you like a dog. This is the worst Walgreens I have ever used. This is also the closest location to me but I will not continue to come here. 10/10 do not recommend this place.
-
January 2024 by Patti Williams
Sadly, while the people there are very nice, I’ve encountered two major issues that if they continue I will change pharmacy’s. 1st is I have a prescription that apparently now has to be ordered through a central processing center. Which even on auto fill should not be a problem. Walgreens should be just putting in the order to the processing center so I get the prescription on time. Nope, I’ve had to call and inquire for it. I’ve had get my prescription filled else where temporarily because Walgreens couldn’t fill it and didn’t bother to contact me that they couldn’t fill it. 2nd when I call I have been out on eternal hold. One time for over 20 minutes. I hung up and called back and my call was answered right away. Other times while on hold I’ve just been hung up on. This needs to change. Clearly they are under staffed and running ragged.
-
January 2024 by Hugh O'Brien
For three months, they have had a back order on my common prescription. They don’t give a timeline and can’t access other pharmacies. It’s extremely frustrating
-
January 2024 by Cecilia
The photo section at this Walgreens is very chaotic. I recommend ordering anything photo wise to a different location
-
January 2024 by Bryan Yoz
The male cashier seemed not well-trained. The female store lead was so energetic; I like her energy.?
-
December 2023 by Jon S
I've been going to the pharmacy here for years. It's never been perfect, but something's changed recently and it's so awful that I'm switching to another store. I put in my order twice last week, only to have it disappear from their system. I arrived to pick it up only for them to claim they had no record of it. They put it in again on Friday, saying it would be ready Monday, when I'm already out of it. As I'm driving away from the store, I look at the app to make sure it updated, and the person had ALREADY canceled it. I put it back in again, now for the 3rd time. I call them today, Monday, and once again they have no record of it, claiming it was just put in about an hour ago. And now they won't have it until tomorrow. This medication causes withdrawals, and the person I talked to couldn't care less. This kind of behavior borders on dangerous.
-
November 2023 by Jon Stroman
I've been going to the pharmacy here for years. It's never been perfect, but something's changed recently and it's so awful that I'm switching to another store. I put in my order twice last week, only to have it disappear from their system. I arrived to pick it up only for them to claim they had no record of it. They put it in again on Friday, saying it would be ready Monday, when I'm already out of it. As I'm driving away from the store, I look at the app to make sure it updated, and the person had ALREADY canceled it. I put it back in again, now for the 3rd time. I call them today, Monday, and once again they have no record of it, claiming it was just put in about an hour ago. And now they won't have it until tomorrow. This medication causes withdrawals, and the person I talked to couldn't care less. This kind of behavior borders on dangerous.
-
November 2023 by Amy E.
The pharmacy needs A LOT of help. We kept calling and calling to see if my prescription was ready, it kept saying "in process" for hours. Finally got a hold of someone after repeatedly being on hold for 30 minutes only to be HUNG UP ON. They said they couldn't fill it because "they had questions". Ok, then WHY DIDNT YOU CALL SOMEONE. This drug was oxy for SEVERE pain after mastectomies!!!! Come on, get it together people!!! I'm not a drug addict, I had my breast removed!!! Then they wouldn't refill it until 10:30 the next day. Ok, go there at noon, NOPE! Won't be ready until 4:00. Unreal. I won't be using them ever again!!!
-
October 2023 by Pamela Gozdecki
Sunday morning. Appointment for Covid booster. Still waiting after 20 minutes and there is not a patient ahead of me. They are very slow.
