Toyota Financial Services
Hours:
6565 Headquarters Dr, Plano TX 75024 Hours
About Toyota Financial Services
Toyota Financial Services is a business that has consistently provided exceptional customer service and support to its clients. According to the reviews, the company has been a trusted partner for customers since 1997, treating them like family and with the utmost respect. The call center representatives, such as Sebastian and Eva B55WBJ, have been praised for their cordiality, efficiency, and willingness to go the extra mile to assist customers. Sebastian, in particular, is described as an "absolute gem" who helped a customer avoid stress and provided excellent service. The company's facilities are also impressive, with a large building that includes multiple lobbies, a wellness center with a gym and climbing wall, and various amenities for employees. Customers have described the building as new, well-kept, and feeling like a mall, with everything available to the staff. However, one customer did experience some issues with automatic payments, finding it difficult to reach a human representative to resolve the problem. Despite this isolated incident, the overall feedback suggests that Toyota Financial Services is a customer-focused business that strives to provide a positive experience for its clients.
Most Recent Reviews
September 2025
reported my payments late for over a whole year - I called over 5times and they denied it for the whole year impacting my finances Once they finally realized their system was messing up they apologized, fixed it and issued me a $200 gift card. FOR MESSING UP MY CREDIT FOR A YEAR!! THEY SUCK. I DONT RECOMMEND
September 2025
You have to wait and talk to Ai for a long time. Then you get transferred to a person who probably works from home and the background noise its soo loud!. You can hear everyone talking over each other. Terrible experience
September 2025
Worst customer service ever. They want your money and don't want to help. The phone line is terrible. It is all automated and picks up any noise making it extremely difficult to get to the right place. Getting a refund is almost impossible. It takes about a month to get your money back. Trash service.
More Comments(90)
You May Also Like
- Plano, Texas