Total Wine & More in Plano, TX offers a wide selection of wine, beer, spirits, and cigars at great prices. Customers can enjoy educational classes, events, and free weekly tastings, making it a popular spot for enthusiasts. The store is easy to navigate and features taste testing posts throughout. Staff members are generally friendly, helpful, and welcoming, with some employees going above and beyond to assist customers, especially during busy times. The store's variety of products from different states impresses visitors, although some wish certain beers like Mahou and Alhambra were available locally. The store now offers convenient Same-Day Delivery and Curbside Pickup via their website and app. While the overall experience is positive, there are occasional concerns about customer service, with some staff members not providing the assistance expected in such a large store. Despite this, Total Wine & More remains a great place to browse and find a diverse range of alcohol, with expert staff ready to help and a friendly atmosphere that keeps customers returning.
Great selection and very competitive prices. House recommendations are sometimes hit or miss. Try to sample before selecting. Overall it's one of my favorite stores.
June 2024
Such an amazing place to browse any type of alcohol you could imagine. And if you have a question rest assured a really warm and welcoming employee is not far away, this place is great
June 2024
If you can't find what you are looking for here, you'll just have to brew it yourself. ?
