Tom Thumb Pharmacy is a local business that has received mixed reviews from its customers. While some customers have praised the friendly and helpful staff, others have encountered issues with the store's digital coupon system. The pharmacy is commended for its outstanding customer service, particularly from employees like Chloe, who patiently assisted a customer and provided a warm greeting upon their return. The staff is also noted for being very friendly and helpful, with an added benefit of a 10% off coupon for the grocery store when getting a flu shot. However, one customer had a negative experience trying to use digital coupons, finding the process confusing and the customer service unhelpful. They were frustrated by the store's policy of only allowing digital coupons to be used through the mobile app, despite the customer being able to clip the coupons on their computer. On a more positive note, another customer, Lisa, who works in the bakery, is praised for her exceptional customer service and caring attitude. Overall, Tom Thumb Pharmacy seems to provide a mixed experience, with some customers appreciating the friendly staff and others encountering difficulties with the store's digital coupon system. The business appears to be making efforts to address customer concerns and improve the overall experience.
I find the staff and Doctors to be welling to help with my pharmaceutical needs. Good job!
November 2023
The staff has always been very friendly and helpful. The added benefit is when you get your flu shot you get a coupon for 10% off purchases in the Tom Thumb grocery store.
April 2023
Nice grocery store with a large variety of sweet food items, but it is kind of expensive.
