Tom Thumb Express is a gas station and convenience store located at 7929 Alma Dr in Plano, TX. It offers an assortment of grab-and-go merchandise to quench thirst or satisfy hunger pangs. Customers can use earned Gas Points to save on gas, with some racking up discounts like $1 per gallon. The location is praised for being fast, getting customers gassed up and back on the road in minutes. The store receives excellent reviews for its staff and customer service. Employees are described as super caring, helpful, friendly, upbeat, charming, and genuine. The team, from the front to the cashier, is noted for being very helpful even with many questions and requests. Specific praise highlights employees who provide the best customer service, are sweet, and go above and beyond, such as by helping carry groceries to a car. The management is also commended. For groceries, the store typically has everything needed and the process is easy and fast. Trade-outs and substitutions are handled with good communication. The online ordering process is easy with large images and good recommendations, though some suggest an option to choose bag types. Services like asking if customers want bakery bread cut or eggs placed upfront are appreciated. Overall, the store earns full stars for its impressive services.
No 3 cents off with alt id like Kroger. Pay at the pump does do a $200 pre authorization.
February 2023
So happy they have opened since renovation! I have been missing my local gas station. Shop for groceries there all the time and save on gas. Since Tom Thumb Express has not been open for a while I racked up $1 per gallon discount! Can't beat that!
January 2023
Great store great service. Plano Alma & Hedgecoxe. I've been going there for 20 years.
