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June 2024 by Emily P
Fastest, easiest cancel of service I've experienced. I had brought in my modem and was disconnected in less than 5 minutes!
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June 2024 by May Haddad
We were at Garland store, Farah was so helpful and patient, she helped us a lot to find a good deal for a new lines with phones! We really appreciate her help and time!
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June 2024 by Richard Jackson
Kumar helped me a lot
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June 2024 by Majesty Nub
Kumar is the best❤️
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June 2024 by Kerry Triplett
Too busy for 12 noon to speak with a rep. So I just looked at the different offerings.
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June 2024 by KIKA GUERRERO
Title: Stellar Service from Fernando at Spectrum!
I recently had the pleasure of dealing with Fernando at Spectrum, and I must say, it was a top-notch experience! Fernando's knowledge and assistance were spot-on. He not only answered our inquiry but did so with expertise and a friendly attitude. His help made everything easy and efficient. I was really impressed by his professionalism and customer service skills. Overall, my time with Fernando at Spectrum was fantastic, and I just wanted to give credit where credit is due!
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June 2024 by Mike M
Only ever needed to drop off old equipment spectrum mailed me replacements for
Appointment or not, never a problem and never a wait
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May 2024 by Angel Manriquez
They lack bilingual staff
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May 2024 by Len Moon
If you use spectrum products or services or want to add services they have very friendly folks to help.
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May 2024 by Karolina Lopez
My first visit spectrum company send my husband to get a phone that he like for a free line to try spectrum mobile and he told the employe and the employe look at him weird and told him he needs to have a Driving license to do that instead of offering for help and my husband told him yes then my husband ask which phone can I get and the employe should him and my husband told him how much will I be paying monthly and the employe didn’t even explain he just told him it says right their and walked away
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May 2024 by Muhammad Junaid
Always have been taken care of with utmost respect and professionalism. The staff is very helpful and knowledgeable. The only downside is the lack of employees and the wait time due to it.
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March 2024 by Hardee Salih
I am writing to express my disappointment and frustration regarding the excessively long waiting times I have experienced while seeking service at your establishment. On numerous occasions, I have found myself waiting far beyond reasonable expectations, leading to significant inconvenience and dissatisfaction with the overall customer experience.
Thank you for your attention to this matter. I look forward to seeing improvements in the future.
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February 2024 by Keri S.
After a horrible experience with another provider I had the privilege of speaking to Diane our of South Carolina to set up service and she was so kind and made sure I had everything I needed despite me trying to rush her because I was at work. Because of my schedule she said lets get you going so you can have service in the next 2 days and will call you on your lunch to set up your phone line. Now I was not going to get a phone line because I already have amazing service but because she was so kind and professional I added a phone line. She is what customer service should be. I hope Spectrum reads this and gives her some acknowledgment.
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February 2024 by Rania M
It's the baddest internet connection everYou need to check your bill each month they add extra fees for nothingI would love to give zero stars or less
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January 2024 by Fatih BOGATIR
Smooth transaction.
