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February 2024 by Lauren Beckemeier
I visited this store thinking that I needed to recycle a can of paint due to it going bad (and buy a brand new one). Instead, the employees looked at my paint for me and explained that it had only separated and was not bad. They not only mixed the can for me and put on a new lid, but they sacrificed revenue for doing what was best for the customer. I really appreciate it and will be using this store moving forward!
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December 2023 by Carine Chang
I'm very satisfied with the service at the Plano-Independence Store. I appreciated Aryana's help. She is very patient with customers.
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November 2023 by Sam Leahy
Had a great experience. The employee (Ari?) was attentive and quick and worked to get my color match spot on.I would definitely return to this location for future paint needs.
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August 2023 by Steve
Everytime I go to this store I'm pleased with the quality of service. The staff is always knowledgable, friendly, and professional.My most recent visit was for stain to match older trim. I let them know it didn't have to be a perfect match, just ballpark. Even so they made a few adjustments until it was right on. As I checked out they gave me some tips on how to apply and finish it. Top notch service from pros that know their product. Thanks.
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February 2023 by Blake R
Thank you to Edwin for his outstanding customer service and extensive knowledge of product offerings. One of the few people I've met in my life who really knows his craft. Would gladly drive the extra miles for this kind of service.
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April 2022 by Rebecca M.
My homebuilder uses SW paint, I stopped in here to get touchup paint and Serg and the team were very helpful and patient despite how busy they were! Great service, great experience. Thanks yall!
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April 2022 by 김성운
They were really friendly and picked out products that were just right for me.
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October 2021 by Carlos Pasos
great service always very helpful
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September 2021 by Simon Buckner
I brought in a 1" x 1" paint sample for color matching, and the Sherman Williams associate matched it perfectly ! I was able to feather in the repair to the existing wall color without any transition or visible changes in color. Fantastic job guys !
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July 2021 by erin campbell
Noah was excellent to work with. He truly listened, made suggestions and put in the effort to help me make the right color choice.
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May 2021 by Bettsy Lopez
Really bad experience by Joel
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March 2021 by Kevin “Tuan” Tran
Good experience here. I didn't wait too long to get helped and they were the right store for the kind of paint I needed to replicate the builder's paint. I do recommend this location.
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March 2021 by Elizabeth Johnson
I have nothing but good things to say about this store! Joel was excellent to work with. He helped me with every process in picking out the perfect paint color for my home. He was helpful and patient during the whole process. He answered every question of mine and then some. He is very knowledgeable about paint and DIY projects. I will always come to this location for all my painting needs. Thank you Joel for providing the best service!
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December 2020 by Elizabeth Bartow
I have nothing but good things to say about this store! Joel was excellent to work with. He helped me with every process in picking out the perfect paint color for my home. He was helpful and patient during the whole process. He answered every question of mine and then some. He is very knowledgeable about paint and DIY projects. I will always come to this location for all my painting needs. Thank you Joel for providing the best service!
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November 2020 by K Tran
Good experience here. I didn't wait too long to get helped and they were the right store for the kind of paint I needed to replicate the builder's paint. I do recommend this location.
