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September 2024 by Julian Ham
On July 27th, 2024, I consulted with Sam C. about replacing the AC compressor in my 2004 Honda Accord EX. Sam assured me that if I provided a new compressor, they could perform the replacement without any issues. I specifically asked if they had the necessary equipment, including an evacuation pump, to avoid damaging the new compressor, and whether they had the required licenses. Sam confirmed that they did.
I dropped off my car at 9:30 AM that day to begin the service. However, when I returned, I was given conflicting information. First, I was told that the acting mechanic/technician did not complete the job and had left for the day. Then, I was informed that the new compressor had broken and did not hold the Freon. I asked Sam to walk me through the process and to confirm that the proper equipment and licensed personnel were used, but I was not provided with any proof.
Sam refused to speak with me directly, instead communicating through his receptionist. The receptionist insisted that I pay before my car keys were returned and could not give me a valid reason why I needed to bring another new compressor after they had damaged the one I provided. I was also told that in order to send the broken compressor back to the company it was purchased from, that I would have to pay them for that removal in addition to what was already paid. Additionally, the packaging for the new compressor, which I needed to exchange it with the original seller, was not returned to me.
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September 2024 by Nathan Beatty
Quick and easy
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September 2024 by Boaz Snider
Sam and Harvest are the best, they always get my inspections done in a timely manner!
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September 2024 by Peyman Yazdizadeh
Great service and customer service. Highly recommended.
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August 2024 by Ameen Shawwa
I’ve been going to Sam’s Autocare for years, and I couldn’t be more impressed with the consistent, high-quality service I receive every time! From the moment I walk in, the staff is always incredibly friendly and attentive. They take the time to thoroughly explain any issues with my car and provide a detailed breakdown of the repairs needed. The turnaround time is quick, and my car always runs better than ever after a visit.
The owner, Sam, is great—he runs an honest business, which is nearly impossible to find in the auto care industry these days. It's clear he genuinely cares about his customers and their vehicles. I also appreciate the clean and comfortable waiting area. Sam’s Autocare has definitely earned my trust, and I highly recommend them to anyone in need of reliable auto care. Five stars all the way!
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August 2024 by Tyler Aye
Great service. This IS the shop to go to if you want honesty through the entire repair process ?
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August 2024 by Emily DeLoach
I called Sam very last minute to see if he could fix my brakes and rotors. I went in at lunch and he had it done before close very professional. Would recommend to anyone and will be going back!
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August 2024 by Mara Torres
People extremely professional.
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August 2024 by Robin Herzig
I brought in my car to fix the AC and check engine light a few months ago and am really happy with the service. They had it ready within a few hours, vs a few days as requested by a national shop. I'm really glad I decided to come here and will definitely be back as needed.
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August 2024 by johnny Shelton
I spent over 2100 on my jaguar. And the time frame he told me was long and tried to charge me for storage. Plus I went back to him with another 1000 sorry to be right 959.70 and 270 he had to refund cause he temporarily fix it as he say
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August 2024 by Cheryl Goldstein
Came here for an inspection. Good experience.
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August 2024 by Madison Weimer
Sams is so awesome!! I’m a 21 year old girl they did my state inspection and oil change for 75 bucks. Harvest made my overall experience the best I’ve ever had at ANY auto body shop and I’ve been to a lot with a 1999 Honda accord. THANK YOU SAMS!!
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August 2024 by John Doe
Sam 10/10 quick inspection
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August 2024 by Adam Feaster
great service and great quality work
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July 2024 by T Blanco-Pascual
Professional, courteous staff. They get the job done! Thank you!