Safelite AutoGlass in Plano offers quick and convenient auto glass repair and replacement services, including windshield repairs, chip fixes, and calibration for advanced safety systems. Customers appreciate the professional and friendly staff, with many praising the thorough explanations and good communication from technicians and front desk personnel. The location at 1601 E Plano Pkwy provides both in-shop and mobile services, allowing customers to choose the most suitable option. Repairs are often completed efficiently, sometimes in as little as 30 minutes, and come with a national warranty. Insurance claims are accepted, making the process easier for customers. However, some reviews highlight issues such as damaged replacement glass and delays. One customer experienced multiple reschedules over nearly two weeks due to defective parts, though they received some compensation for the inconvenience. Despite this, many customers had positive experiences, with praise for timely service, cleanliness, and helpful staff. The technicians are known for their professionalism, timely arrivals, and quality work, often delivering a perfect windshield and thorough explanations of the process. Overall, Safelite AutoGlass in Plano is seen as a reliable choice for auto glass needs, with a strong emphasis on safety, customer service, and quick turnaround times.
Reasonable price and professional installation at my home. Would use them again without questions.
October 2025
We had a great experience with Safelite from making the appointment to picking up our car when it was done. The process was easy, and they explained everything when I dropped the car off. We would use them again.
October 2025
A golf ball hit my windshield, and I was able to schedule service for the next day! Highly recommend doing things online. The technician was very communicative and called me prior to arriving at my house and once he was finished. I was at work, so this gave me the peace of mind I needed.
