-
September 2024 by I M
Husband and I came to this location to get a propane tank, employees at the register said they didn’t have propane, and my husband told them it’s on the side of the building, they called another employee and he said it was not available, it seemed like they didn’t want to go outside to open it.
-
September 2024 by The Inscrutable
Gave error message when trying to put more than 30lbs of air in my tire. DO NOT USE THIS MACHINE UNTIL IT IS REPAIRED
-
September 2024 by Jonathan White
The over night staff absolutely rude disrespectful, went in there this morning and most mornings with this crew and treated teerible . They are constantly rude, was banned from this store cause they don’t know where their products are . Kids and Scott should be FIRED how they treat customers. I tried to tell them where them product I needed was and said I was rude. I was never rude. They weee rude and ganged up on me the whole time. This crew had has customer service what’s so ever. I go to Race trac all the time I will not no more. And will make sure I share my experience on social media. I am owed a huge apology!!!!!
-
August 2024 by Mark Nagy
Went in, and the restroom is closed off, asked how long and was told 5min. Got drink, food,and pumped gas about 15 min restrooms still unavailable. Waited outside restrooms another 5 to 10min with employees using the restroom, before asking again, was told by "manager" that she decides when the restrooms are available to the public and there was another racetrac a mile down the road.
-
May 2024 by John B
Great selection of drinks.
-
May 2024 by Craig Booth
Not ioen 24hrs. Got off work at 130am needed a drink. Doors locked employee with glasses waved and said they are closed. April 30th
-
April 2024 by Dana Foster
This racetrac is awesome! Jeanie is always so warm and welcoming and I feel like she needs so much more recognition for her customer service! A promotion or something! The store and restrooms are always clean which is an absolute plus!
-
April 2024 by natalia carmichael
Incredibly thankful to the Race Trac! I was locked out of my car with all my belongings inside but Peter was kind to help me call a locksmith. Happy to say I am now safe at home. Thank you so much!
-
March 2024 by Paul Taylor
I have to give this RaceTrac 5 stars. Linda the Mgr. (She's Amazing!) and her staff are due diligent in keeping the store clean as well as giving their customers a Great Experience. The only drawback about the store is that they can't make or sell RT's Signature Pizza. If they can build a cook station at the Spring Creek location, they can build one here. That's what you need to do to increase sales and traffic at this store.
-
March 2024 by LEIA PARDUE
The night shift clerk attempted to scam me by telling me the store doesn’t accept cash after midnight. So, I used my credit card and less than an hour after using my card at that Racetrac I received 3 separate notices that someone at Racetrac attempted to pull cash from that store not via ATM but the cash back option via the cashier’s line. Luckily, my card recognized the fraudulent attempts. Not the smartest move considering there were only 3 people present in the store (myself and the 2 male clerks) making it obvious on who it was and since he attempted the cash back option, he proved the store does deal with cash after midnight, anyways, never going there again nor any other just to be safe. I contacted corporate and filed a complaint but there’s not much anyone can do as per punishment. Maybe he’ll pull the scam on the wrong dude one day who won’t take it as lightly as I did, and end up shot in the face or worse because the person followed him home with intentions to hurt more that just the clerk but his loved ones too. People are crazy and I’ve seen lives lost for less than $125. It’s not a matter of what if but when if this guy keeps it up…
-
February 2024 by Anna Holland
So I’ve never really had problems with this gas station before, but I’ve never had any challenges to see how things would go. Today I was trying to purchase a lime Topo Chico, which, for some reason, would not ring up with the scanner. The relief manager was so determined to make it scan that he went back and got a second bottle. This was more of a waste of time than just typing the number! Then, he tried to tell me that he couldn’t ring it up, as if that meant I couldn’t purchase the drink. So I responded, “Can’t you just type the number in?” He shot me a dirty look at that point, and then typed the number- which took him all of five seconds! As he typed he glared at me and muttered, “Making things so complicated!” with an attitude.You’re the relief manager, dude! If you can’t handle figuring out when it’s appropriate to type in a barcode that won’t scan, I don’t have very many good things to say about the quality of their hiring or promotion process! That’s basic comprehension stuff! If you’ve worked in any kind of place that uses a scanner, you learn that within the first few days on the job. In other words, it was pure laziness to not want to type in a number. Plus the bad attitude as you do it? Really???
-
January 2024 by April Crossland
This location is always tidy, the employees are friendly, knowledgeable, and quick.
-
September 2023 by Robert U
Quick stop and easy access to products.
-
August 2023 by Curtis Halford
Two stars is being generous given the response I got. The only reason I did not give a single star is that they sometimes have private security there. At 8 pm this evening I tried to enter the door by the bathrooms (side entrance.. next to handicapped parking). Door was deadbolt/turnbolt locked. Went around to front and entered the main doors. Lighted fire exit sign above those other doors that are locked. Told the clerk the doors were locked, which is a fire code violation. He said, "Yeah, our manager told us to lock those to keep the homeless out." I informed him that they invented push-bar doors for exactly that reason. He shrugged and said that's what the manager wants done. Noted. Racetrac management willfully and knowingly violates fire code. This location does have security issues. On that we can agree. Of course, with the doors locked, if someone robs the place there is no way to get out. According to the clerk, they will "go unlock the door if there is a fire." Not how that works dude.
-
August 2023 by Jack Ray
Zero customer service,I refer you all to QT, it has excellent customer service and clean restrooms, I love it , f the race trac , f at all
