-
February 2024 by Juan Martinez
bad service in repair, they will charge me $1000 to fix this machine.. when they delivered it to me, I made 2 holes and another one failed.. I took it back.. they told me it was fine, they delivered it to me and another one failed on the 3rd hole.. now I have it thrown away,... $5000 they did not respect the warranty apart
-
January 2024 by Robert Page
friendly staff
-
December 2023 by Bobby
Great work and highly knowledgeable people working there. Thanks!
-
November 2023 by Saad M.
I purchased a few items from them in the past and had no issues with those transactions. However, it's completely a different and very disappointing experience when it comes to service and repair. . My last experience with the repair work they did for me was the final nail in the coffin and will certainly be the last time I do business with them. . I took a push line trimmer in for a Carb job, which they repaired for $215.50. However, they unfortunately broke the electric motor/starter in the process and wanted to charge me an additional $238.75 to fix it. The electric starter was working 100% when they took possession of it and it was non-functional when they returned it to me. They refused to own up and fix it, and they wanted me to pay for what they broke. . I would not recommend dealing with them when it comes to service and repair.
-
November 2023 by Denver Foster
Great experience. Worked with Paul over the phone and when I came in to purchase a mower. Super helpful and knowledgeable. Overall I am very happy with my experience and purchase of a Honda lawnmower
-
November 2023 by Jesus Duenas
As a business owner I'm not in the market to pay 70% of the value of a tool just to repair it I would rather buy a new one if that's the case. This place only added unnecessary things like plastics that do not help the engine at all, things that they only sell to increase their commission or take more money from the customer, in this case I am talking about my blower, they charged me more than $300 dollars to put in a spark plug and some plastics that were NOT necessary, and the worst thing is that it took them more than a month to do this, I called many times to ask about the status of my blower and never received a response suddenly I received a call to let me know that the blower was repaired and no one ever called me to get my authorization for those charges. What kind of business handles their customers like this? I had to pay more than $300 on repairs that I never authorized where new blowers start at $400. I think anyone would opt to purchase a new one for sure. And of course it is the end of the month so I guess they had a quota to meet so they wanted more money and came up with these outrageous costs. This place not only lacks honesty but is also racist they always attend a Hispanic person worse than any other races. STAY AWAY FROM THIS CROOKED PLACE!!!
-
November 2023 by adrian ferrer
I called to see if they had a part in stock. They told me to hold. They had me on hold for 47 minutes
-
July 2023 by Intok Lisai
I need to take care of services Craftsman push mower and I need there's some information they take care for me information I thank you for help me of information
-
July 2023 by OMG
I could NOT! start my Toro commercial GXV160. I'm also d**** They fixed my mower in 2 days. Great communication, great service. Also I've lived in plano for 40 years and this place has always existed as far as I can recall. Thanks yall!
-
July 2023 by ConstructOne L.
I came to this place looking for a mower deck belt the guy attended me and quoted me for $210-$220 didn't have options he said genuine toro belt took a week to get the part. At First use the belt broke called them they said your mower is bad, and we don't have warranty so i looked online the part number that was on the ticket. I found the same part in Amazon for $51.00 they charged me $200 for the same part I'm not complaining business is business but at least if they said genuine part has to be genuine or have competitive prices i understand a business needs to be profitable. I went to this place looking the best genuine part they sold me the same product I bought from Amazon. Be aware you might look in Amazon possibly you will save some $ for the same product they sell. Plus Amazon will take it back.
-
July 2023 by Sergio Mendez
Very nice store.They got everything.Very friendly staff.Strongly recommend.
-
July 2023 by Peter LaFuria
I like this place. People there are both helpful and friendly. Prices are reasonable parking can be a challenge
-
July 2023 by Robert Judson
These guys know their business. They can answer any question you might have on a motor, a blade lubrication fuel. I would never go anywhere else.
-
May 2023 by Patrick E.
Consummate professionals all around. Knowledgeable staff and great service. I'm no longer buying lawn power tools and equipment from big box stores
-
May 2023 by Bob A.
Always helpful and very knowledgeable. Have purchased 2 Honda mowers and a Shindaiwa trimmer. Love these kind of shops who have the best equipment, not the big box store crap.
