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November 2023 by Jamel Manoun
Top notch service. Super informative and very helpful, everybody is very knowledgeable and work with the utmost profession. Will not consider taking my car anywhere else for an oil change or any other service needed for my car. Highly recommend them for any of your auto service needs! A+++
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November 2023 by Allecia Marie
Excellent service. I had never been here before, but I came for an oil change and they were reasonably priced, very quick and kind throughout the process. They even showed me different things that could be changed to show me how to best care for the car, but never pressured me to buy any additional services other than what I truly needed. They went out of their way to even fix a minor issue I had with something hanging in the front. Will be coming back!
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September 2023 by Suban. Zubair
I can't say enough good things about this Plano Lube & Auto Repair. Whenever I need an oil change or any basic car work, I head straight to my trusted auto care shop. The guy named Moe has been my go-to person for a while now, and I can't imagine going anywhere else.Moe's service is not just about getting the job done; it's about making sure I understand what's happening with my car. He takes the time to explain any issues or concerns, which I really appreciate as someone who's not a car expert. It's like having a friend in the auto world who genuinely cares about my car's well-being.And let's talk about convenience. They're quick, efficient, and always get the job done right. I never feel like I'm being pushed into unnecessary repairs or extra costs. They've earned my trust, and that's not something I say lightly.So, if you're like me, looking for a reliable auto care shop where you're treated like family, look no further.
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September 2023 by Yahya Iqbal
Had a great experience with my oil change here . The guys were very receptive. I would definitely recommend others here
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September 2023 by Patrick Burdette
Great group of guys. They make sure that you know what you need, explain what they are doing, and help you make the best choices for you that are within your budget. Large shoutout to Moe, who took the time to ride around with me and diagnose the problems I was experiencing, so I could get the right things fixed!
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September 2023 by Mo A.
Great customer service I took my car for a state inspection I was down with a 15 minute
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September 2023 by Mark H.
Very poor customer service. No communication skills at all. Use them at your own risk.Edit: Ok.. so the "owner" called me after I had my issue resolved at another shop. ( I rarely leave bad reviews... prefer to just move on. But..... ) Then he, "M.A.. the "owner") posted a bunch of yelp reviews with 4 star comments.. (look at the time stamps) To be fair, "M.A." did offer to refund my money... nope... I'm pissed.. dude.. my time is worth more than money... I've had had work done at this location across 2 owners since 2017. Never again. . I'll never go back. I don't want a refund. I'd rather you get your staff fixed. Having said that.... buyer beware... there's shops with better customer service. Go there...
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August 2023 by Ali Ahmed
Highly recommend this shop for all your car care needs. The staff is friendly, approachable, and very knowledgeable. They really went above and beyond to explain the issue, my options on fixing with prices that didn't leave a dent on the wallet. Definitely a repeat customer here.
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August 2023 by Precy May Cabato
Best place I’ve been to for my car! Reasonable prices and even better service. Went in to get my brake pads replaced and they said I needed my rotors replaced too. They showed me how worn out the rotors were and even showed me what they look like after the job was done. Will be definitely coming back for future services :)
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August 2023 by Hans Simmons
I used to take my vehicle to the Valvoline that this used to be and had pretty good experience there. With the new company here I get the same kind of vibe they were kind gave a decent price got me taken care of and even put on brakes that I had purchased out of shop.
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August 2023 by Ashish Gupta
Very professional and reasonably priced. Mo was great. I went in to get freon for my car AC but also ended up getting my brake pads changed because I got great pricing for it. Would highly recommend.
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August 2023 by Adam Shadows
This my 1st time using their services, and I was not disappointed. They were fast, as I got help in seconds of pulling up. It is difficult finding up front and honest service these, which I found here where people value my time. I appreciated the open communication and courtesy about what needed to be done and the cost, which was reasonable and affordable. It was definitely a great first impression.
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August 2023 by Prem Damodaran
These guys are amazing!! They are honest and straight to the point. They don’t try to upsell the things that are not critical. Pricing is very good as well. Their ETA for job completion has been very accurate. This is the go to spot for my car needs.
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August 2023 by Joe Ojeda
They are truly amazing. It's worth noting that they prefer appointments to be scheduled via phone, and this preference is completely understandable given their exceptionally busy schedule. I unintentionally overlooked this detail, but they kindly accommodated me immediately. The team here comprises of genuinely good-hearted individuals who work diligently to provide top-notch serviceService: Oil change
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August 2023 by Qiuana
I have to say the reviews are accurate. Moe was great. He is someone that a woman can trust with her car. He doesn't try to take advantage of you. He is upfront and honest. I would recommend them to anyone who needs a good mechanic.
