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January 2024 by Mr O.
Travel here on a road trip was able to get a quick workout in has everything the typical Planet Fitness has wasn't too packed and the gym was clean and sanitized
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January 2024 by John M.
I have been a member of this gym for over a year. I like location, the hours, and the staff has been friendly. The reason for the three stars only is that equipment has been routinely out of service the whole time I've been a member. They have two leg extension machines in the main workout area. Both are currently out of service and have been for a few weeks. One of the two has not been functioning in foreveeeeeerrrrr....I mean months! They have 5 smith machines and at least one is routinely out of service. And for some reason, they removed one of the two leg press machines. Now if I workout during peak hours I have to wait or ask someone if I can work in with them. My wife and I complained about this to the manager, who told us he has submitted requests for repair more than once but is still waiting.
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December 2023 by Jen Rowley
I’ve been to a LOT of planet fitness gyms but this is the only one I’ve gone to where all sources of consuming fresh water were broken (2 water fountains & 1 bottle refilling station)..pretty critical fixture for a gym, pleasant staff otherwiseUpdate: corporate planet fitness has requested that I share my feedback with the management of this particular location…Dear management: please fix your water stations
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November 2023 by Raza Iqbal
Clean gym, not as busy as you would think or expect, being in Plano, which I don't mind from a standpoint of getting access to equipment and machines :). Staff is very friendly and gym is well kept.
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October 2023 by Amanda Rice
This place is my getaway. I have the black card and it includes everything. Tanning, massage beds, great work out equipment, and I can bring a friend anytime.
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October 2023 by Zachary W.
This is my local Planet Fitness. It seems that there is always something out of order at this gym, that is the con that immediately comes to mind. However, the pros do outweigh this. The staff is always friendly and I was / have been thoroughly impressed with that. One of the staff even comes and gives me the occasional knuckle bump. No one calls me out by name, but the staff still makes me feel welcome. The other pro is that the gym always seems clean, which is another huge pro. I always see one of the staff cleaning or wiping the equipment down. Overall, it gets a 8.0 out of 10. I won't complain about the weight because you can always just add reps. It's your standard starter gym.
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September 2023 by Harrison Janik
I have been going to this Planet Fitness location since the first day it opened in 2018. I have enjoyed coming here throughout the years. I usually go late at night because it’s less crowded. The Black Card spa is definitely worth it… They have Tanning beds, Massage chairs and a lounge area. The bathrooms/showers/lockers are usually always clean. I recommend using the app as well, it has a lot of benefits! Thank you Planet Fitness!
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September 2023 by J.D. Bradshaw
Machines are constantly breaking down and seems like it takes forever to repair. It's too cold inside the gym, the temperature needs to be set a little higher to break a good sweat during the workout.The employees are generally awesome and very helpful which is one of the reasons I continue going there however, it gets very aggravating when I can't use the machines I need to use because of breaking down.The entire gym is starting to look trashy especially in the men's room and that's the fault of members and not the employees. Getting really disappointed in this gym.
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September 2023 by Brian Wright
Y’all really need to put better no slip mats outside the showers. Floor is extremely slippery on that first one or two steps. Other Planet Fitness locations have the mats with holes in them. They work great. I’ve resorted to bringing an extra towel to place on the floor so I can walk from the shower to the changing room without falling AGAIN.
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September 2023 by Micheal Oginni
Awesome and friendly staff!My wallet dropped, unknown to me, and one of the staff brought it to me intact while I was still exercising. He was able to identify me with my DL.That is top notch professionalism!??
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August 2023 by Chris J.
To many homeless people sleeping in their cars in the parking lot. Homeless use the bathrooms, showers and massage chairs. Have seen homeless people hanging out all day on the free Wi-Fi and sleeping in the chairs. Ridiculous
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August 2023 by Kamal Poladov
I came for the first time and wanted to try again if I like it. But the asian bartender looked at me like a dumb and refused to explain anything. I was ready to pay for one time but he did not agree. I think it was possible to somehow agree, the more I was ready to pay.
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July 2023 by txexpress1973
24/7 location. They have plenty of equipments, staff is great too!!
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July 2023 by Bruce Brightman
So I go to these all over the country because I travel for work and I can honestly say this is the best run location I have been to, and I don't mean by a little, I mean by a long shot. The people they hire is unbelievable, kudos to whoever is doing the hiring at this location, it is the way I would run a gym if I owned it.
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July 2023 by Felicity Cosmos
They regularly upkeep with each member, making sure their goals are being met. The facilities are wonderful, although they could have more free weights.