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March 2024 by Howard Hand
My wife and I have been entrusting our dogs to Pets Are in Plano for more than 15 years. Our dogs have always returned to us in good health and good spirits. Donna, the owner, is friendly, efficient and kind. Their drivers have always handled the dogs with care and expertise. This organization has my highest recommendation.
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April 2021 by Kim Solcruz
I am so glad I found Pets Are Inn. My dog got the best one-on-one attention and cuddles the whole time I was on vacation. Before my vacation, Pets Are Inn took time to get to know my dog so they could pair him with the best host, even taking the time to meet my dog. I loved being able to get updates during my vacation too! I will definitely use again!
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December 2020 by Kat Cederberg
We just used the services from Pets Are Inn for the first time and "Wow!" From beginning to end the service and communication were phenomenal! Add in the friendliness and professionalism of the owners, Donna & Allan and it made for an incredible experience with this business. You can tell that they really care about their clients. Our boy George is a rescue, and like many, is very cautious and fearful around the unknown. In all of our check-ins George looked happy & relaxed in his pictures. Due to the area we were in we had no cell or internet service so we ended up needing to check in at random & irregular times. Al always promptly answered the phone and quickly sent us updates. I really like the fact that they keep a detailed file on George's schedule, meals, walks, grooming (he needs brushed everyday!), and any medications/treatments and then make sure that they matched him with a foster that made sure his schedule & specific needs were well taken care of. Lastly, the cost for these services was really reasonably priced! Pets Are Inn or boarding in a kennel? For us it was a no brainer. This will always be our go to when we cannot take our boy with us. Thank you Donna & Al!
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November 2020 by Sandy Plain
I am sooo happy with my dogs’ stay with Pets Are Inn. We were gone for almost a week and I think they had a fabulous time chasing squirrels in their host family’s back yard and receiving love in another home. I had no anxiety about them going and received updates and pictures while I was gone. It was a great experience!! Thank you Pers Are Inn!
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May 2020 by Erika Childree
I can’t say enough great things about this team! The hosts for our beloved 4 legged family members are amazing. I never worry about Cora when I leave her With Pets Are Inn. Our Cora has been loved By the same host family multiple times and i can tell she has been well cared for and loved because she is eager to get in the transport van to go to her ‘vacation’ spot each time! This is the best decision we have ever made for the care of our dog!
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May 2020 by Kelly Hrad
I had seen the name Pets Are Inn for a number of years, and even checked out the website for more information. I just couldn’t get over not knowing where my precious fur kid was going to be as we had been using a facility that had cameras. But I finally broke down and gave them a call. Meeting Donna and Al was a family affair as they wanted to get to know all of us. Pets Are Inn gave me 20+ references to ease my mind. Boy did it! I called or email each one and EVERY SINGLE pet parent responded back to me. That is how truly remarkable Pets Are Inn is. Our host family is AMAZING! If we decided to make trip plans, we check with Pets Are Inn first. But it all starts with the pick up – Alta instantly makes you feel comfortable – she is like a breath of heaven. That first day we were all nervous, but our girl took to Alta immediately and that told me everything I needed to know. We are a Pets Are Inn family for life – we would never consider going back to traditional pet lodging. We have 1000% confidence that the host families will go above and beyond to make everyone feel safe, love and cared for.
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May 2020 by Aurelia Fisher
I took a vacation for the first time in 10 years and had to board my dog Lilly. I checked several different pet sitting services and boarding facilities, and Pets Are Inn surpassed all the others by far. Their personal touch and friendliness made me feel very comfortable leaving Lilly in their care. I also got daily updates on Lilly while I was gone. This was the best experience for both of us. I highly recommend them if you need to board your fur baby.
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May 2020 by Lisa Mendiola
We have used Pets Are Inn to care for our two dogs for 4 years now, and they are wonderful! We originally found them on a neighbor's recommendation after one of our dogs was consistently sick and depressed after boarding, even at an open ranch type of facility. With Pets Are Inn, they get the comfort and care they would get at home, and undoubtedly some extra spoiling too! They start getting excited when we move their dog beds by the front door, because they know that means they're going on vacation, LOL! The staff are always friendly and kind, flexible when our plans change at the last minute, and communicate to keep us informed about our pups. We love Pets Are Inn!
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May 2020 by Todd Dawson
We love Pets Are Inn. We have a rescue cat and couldn’t stand the thought of sending him to the vet for our vacations where they were put him back in a cage. Instead he goes to a house with a family and seems to always get the royal treatment! Al, Donna and Alta are very kind and responsive. I highly recommend.
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October 2019 by Bill D.
We had a good experience in recently boarding our dog for five nights on our first use of PAI in Plano, TX He was happy when he was returned and appeared to be treated well. We'd go back to Pets Are Inn except for some stipulations in the Contractual Agreement. That document was first presented to us by the pick up van driver and I signed it without reading the legalese. We trusted PAI and we were ready to embark on our flying trip. If we had noticed anything objectionable what could we do? It was too late to find alternative boarding. I didn't read the agreement until our pet was back with us. Prospective boarders might want to ask to see the document during the interview rather than when the van is in the driveway. Among other things, you will find that PAI is not responsible for losing your pet or for injuries to your pet and that the pet owner is responsible for damages to the Host's property as well as injury to the (anonymous) "Host Family and to Third parties..." I paraphrase. See the agreement for details. Cavaet emptor.
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October 2019 by Anna Ginsberg
My dog says Pets Are Inn needs 5 stars! He had a great stay with his host family and returned from his trip healthy and happy.
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September 2019 by Heidi Southern
I have tried other options for my pug Stanley when I am out of town, but none compares to what Pets are Inn can provide. When he is with Pets are Inn, I tell friends that HE is on vacation too! He comes home happy and relaxed. I know that he is with one of his vacation families when he is with Pets are Inn and that is a great comfort because I know he is with people he likes and by whom he feels loved and cared for!! And the fact that Pets are Inn comes to MY home to pick him up and return him is a lifesaver when I’m trying to get my own act together for a trip.
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June 2019 by Robert R.
Great service! We have used Pets Are Inn for years for our dogs. Al and Donna have always been wonderful and the host families they have paired us with are terrific. Our dogs are happy to see them and get away for their own vacation. Alta keeps their service at a high level and the dogs love her too! Thank you all for everything!
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June 2019 by Nicole Drain
Pets R Inn was a great experience for someone new to pet sitting services like me (and my dog). I was nervous at first since my dog is very shy when first meeting new people, but she adapted very well with the sitters. She was even tired out when I picked her up which is very hard to do. I definitely recommend and will be using them again when I need someone to watch my dog.
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February 2019 by Sean Flynn
We had never heard of a place like this where your pet stays with a host family until hearing about it from a co-worker. I was nervous about going out of town and leaving our puppy at a kennel so when we discovered PETS ARE INN, I was thrilled to give it a try. My dog and I met with the owners who are the nicest, pet loving couple, and they placed my dog with the family they thought she would do well with. They were right. My pup came back happy and loved and the host mommy left a note saying how she did on her adventure away. We will definitely be using this service each time we go out of town.
