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“Screen was broken, they had the best price. When i picked it up, they told me they had damaged the charging port and had ordered one to replace it, just bring it back in a couple of days. Even though the charging port was still working, they replaced it for free. I would have never known, so kudos to these guys.”
“I’ll call him Multitasker. Never got his name. On a call with his manager, assisting his co worker with customer questions and shut down my old cell phone and even boxed it for me! Such an easy stop that took less than 5 minutes!”
“All I have to say is that I just LOVE the ladies by the name of Breanda and Kimberly. 1/11/2023 was my very first time Going to the Plano location. Those ladies took their time with me and handled me with care. They were both warm and inviting and just exceptional. I came in for a upgrade and was very happy with what I left with. I got the 14 pro MAX and they made sure I walked out with everything I needed and was very patient. HATS OFF TO YOU LADIES THANK YOU FOR ALL THAT YOU DO FOR YOUR CUSTOMERS.”
“Noah did a really great job repairing my phone. Was very professional and polite. Also answered all my questions with knowledge and depth. Thank you Noah keep it up and overall was a very good experience. Phone looks great!”
“⭐⭐⭐⭐⭐
I recently visited the AT&T store and was fortunate to be assisted by Tanner. Our rep was extremely knowledgeable and patient with us. Not only did he answer all of our questions, but he went above and beyond in explaining additional products and services that we had absolutely no idea existed. We usually avoid going to any AT&T store for the sake of time, but we had to merge accounts and upgrade phones, so we needed someone's help. We couldn’t have been happier than meeting Tanner and having him assist us. It is nice to see AT&T's customer service change for the better. Highly recommend this store and Tanner's exceptional service!”
“Jon was extremely helpful with diagnosing my device issue. He even guided me through the claim process that I was completely unaware that I had. Great customer services here!”
“They have a couple of young girls working both times I’ve been in there and they do a great job. Pleasant surprise with the quality of customer service these days . I would recommend this particular location”
“Quick and amazing services! Took less than an hour for pick up!! Great hours and prices that other stores just can’t compete with. Highly recommend this place over most in the area!”
“Austin assisted me with my new 15 IPhone. Also, worked with me on Direct TV Services. Austin was very personable, professional, and knowledgeable. Thank you Austin!”
“I came into the store today, because I was having an issue with my email. I couldn’t pull it up on my ipad. Israel, the store manager, worked his magic and voila! I now have email, and can read my messages on my ipad! Israel, you are a genius! Thank you so much for resolving my issue!!!”
“We just went today to initially fix my payment details and then inquired for their internet bundle. One of their crew named Ariel is really informative and awesome. She went above and beyond on giving us the informations regarding benefits, promotions and everything about the internet bundle. She is an asset to the company. Surely we will be back and look for her.”
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“I am officially a habitual screen breaker. Today Amari and David were two gods of fortune. The visit was smooth, super fast (only two hours rather than an entire afternoon) and they had everything I need to protect my phone from future boo boos. Thank you for doing what you do!”