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February 2024 by Letttie B
Seems like no one works there! Good luck getting someone to help you if you need something.
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February 2024 by Mary K.
Do not go to this location for framing. My print was botched and so was the guy's beside me. The quality, and personnel are not the same. I'll never return. And the prices are not competitive with other framing shops. I had such a bad experience I don't want to go to Michael's ever again. UPDATE: I went to Hobby Lobby framing and Dawn said there were 2 more customers that came in today complaining about Michael's customer service.
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January 2024 by Angel Phantomhive
I was disappointed they didn't have the products I was looking for, but that's to be expected sometimes when it's the middle of the day at a Michaels. I saw one employee who was extremely helpful to customers around the store, and even came to assist the cashier who was at the register.My intuition told me to go check out with her, but i went to the older lady. I had two transactions and the first went smoothly, but the second one went so bad, i want to really put in a not so friendly review. She was very reprimanding and rude to me. I felt like a little girl getting in trouble because i put in the wrong phone number for my reward. She wouldn't let up even when i left the store. It was so disrespectful then she asked me why i had more than one phone number and I just lied and said it was a family member. Why does she need to know my business?Otherwise, lovely looking store, long line, rude cashier 427373
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January 2024 by Brenda B.
This location has tons of sales. The store is well organized and the selection is huge.
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January 2024 by Steven Snyder
Bogo on picture frames was great. Looking for another item the staff was great help
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January 2024 by Casie Ward
Stood in line for over 10 minutes with only 1 cashier only to be told I can get my online order over on the other side of the store. Would have been nice to know before wasting time. Maybe you should put all that info in the text message you send. Half the reason for doing online and picking up, is to SAVE TIME
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January 2024 by Olga Taylor
Curbside worked great. Selection of cookie tins and price was excellent
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January 2024 by Aadel Bussinger
Great yarn selection!
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December 2023 by Bob Canavan
Always have what I need and even has their inventory online so I can find the aisle where what I need is located and go straight there
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November 2023 by RWP2
Great deals on Halloween & Fall decoration items. Michael's had just what I was searching for. Thanks Michael's.
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November 2023 by Ofelia Villanueva
Great place to buy seasonal decor and handcrafts materials
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October 2023 by Six Rabbits
I might just write this Michaels off for good because of the customer service. I always try to be kind to retail workers, I know things can get rough, but being treated so rudely by Peg multiple times has made me want to avoid the store. It sucks leaving a craft store feeling down and agitated instead of excited for a new project. I wouldn't normally hold it against people but this has been a consistent problem lately that is hard to brush off as just "a bad day"
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October 2023 by Brittany Johnson
I loved my experience. I walked around looking for a desk calendar. Mallory was so helpful that she knew exactly how many were left and where. I found it easily. Her kindness, attentiveness, and quickness were worth the stop. I will be returning.
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September 2023 by Cara Hartoon
Friendly and well stocked and OPEN ON SUNDAY. That's big for me given I (like many) tend to do crafty things on Sunday.
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August 2023 by Jeff M.
Every time I go in to this Micheal's there's a guy that look at me and I feel like he thinks I'm stealing. I don't feel this way at the other Micheal's around the area. I just want to shop without being watched or asking me if I need help every 5 minutes. I know I'm a Mexican but I'm a artist and feel very uncomfortable shopping at 1572.
