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“Ms. Edna and her staff were so very kind. Ms. Edna was thorough and addressed each of my concerns. I left the visit with each of my questions answered. Thank you Ms. Edna and staff! Yall are great!”
“Mrs . Janan Khoury was AMAZING!!! She was able to help me with what I needed right away, she sent me over my medical documents I needed for my employer training. Oh and my drug screen I took with them was super quick and easy. Definitely recommend this place!!”
8:30AM - 6:30PM
4701 W Park Blvd #206, Plano
Medical Labs
“Went in last week for annual blood work- customer services from Brooklyn and Sukhman was amazing from right when I walked in. Results took took no longer then 2 days to come back in and it was conveniently emailed as a PDF. Would come back and recommend to everyone!”
“I am updating my review. I had been waiting for a call back regarding the bill for a test. Customer service escalated request twice in 10 days and no one had called me back. I posted a review here and Natalie with Natera responded with her email address asking I reach out to her. She was able to answer my questions about my bill and sent me a copy so I could pay it. THANK YOU!”
9AM - 12PM 1 - 5PM
2030 G Ave # 1102, Plano
Medical Labs
“From my understanding, I believed I was told on multiple occasions by phone that the process would be completed by November 1st, and not afterward. There was definitely a miscommunication, and I now understand where the misunderstanding occurred. My intentions were never to damage this company's reputation, but rather to express the urgency of the timeline and seek clarification. I acknowledge that my actions and words were not communicated in the right manner. I allowed my urgency of the matter to take over, and as a result I did not express myself as thoughtfully as I should have.
I’ve learned from this experience and will use it as an opportunity for personal growth and learning opportunity, ensuring I don’t make the same mistake in the future. Moving forward, I am committed to taking the necessary steps and actions to correct my error. I will begin by publicly apologizing for my words and actions as well as giving this company the review that they deserve.
For anyone reading this online, I would like to share some personal feedback about this company. SurScan offers excellent customer service; they respond to emails and phone calls promptly. Their employees are kind, respectful, patient, and they make every effort to explain your case as clearly as possible. I have had a positive experience overall with SurScan, and I appreciate their professionalism.
Thank you
Adiel Roman Morales”
1 - 4PM 7AM - 12PM
3804 W 15th St STE 210, Plano
Medical Labs
“Thank you D Jingles! I have been going to various Labcorp offices for over 15 years. I like all my records in one place. What makes each site different is the staff. A BIG thank you to Mr Jingles for his competency ( I have small, rolling veins and need a small needle) He has a very happy attitude, positive energy and efficiency. ( 1 very accurate stab!)
PLEASE don't leave this location at 15th street in Plano Texas as I have finally found the perfect person to draw my blood!”
8AM - 4:30PM
3945 Legacy Dr, Plano
Medical Labs
“After attending my appointment the lady with the LV accessory was excellent. Most of the time lab techs tend to be rude, but she was super kind and attentive. Had a test that the doctor had sent to the wrong lab and she was patient while I remedied the situation. After many negative interactions with lab techs, she absolutely deserves some praise. Especially since she was the only employee working that day after a rough storm and still had a positive attitude. Thank you.”
“Great location and office space. The front desk staff were friendly and made the check in process easy for me. Cassie worked with me during my appointment and she was a delight to work with! They got me in and out as soon as possible. I really appreciate the great service!”
“The two ladies [from Quest Diagnostic ] that is in Dr.Tapia Medical building who draws my blood and etc. are the most kind, amazing, wonderful, and careful people that have ever drew my blood. They know I can only stand a certain way when it's time. They are very amazing at what they do. I'm always happy when they are there. I appreciate each one of them. Thanks for being you.”
7:30AM - 5:30PM
8080 Independence Pkwy #225, Plano
Medical Labs
“Payton is the best! I've always had problems with blood draws coz my veins are small and the tech always has difficulty finding/getting the vein but Payton was such an expert and I hardly felt a thing.”
7:30AM - 12:30PM 1:30 - 4:30PM
5944 W Parker Rd Ste 200, Plano
Medical Labs
“From the moment I spoke with the staff I knew I was in good hands. Efficient, timely, so so kind, and made the process quick and painless. I will absolutely make this my go to Labcorp. - I was here for the employment drugs screen(urine) sample.”
“I was very concerned before I came in as the reviews online were not the greatest; however, the staff was very efficient and kind. Glad I came in and plan to use them again in the future. Thanks.”
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“Marium is the sweetest and most generous tester I’ve ever had the pleasure of working with; it was super quick and she even worked with me due to me being a little late. Definitely recommend using this place every time you need to give a sample!”