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December 2023 by Blake B
Working with MCS was great, I was able work with Nate and his team to get a great and comfortable wheelchair for my step-father who is now wheelchair bound. Everything went smoothly and we are very happy with not only the chair but also with the family like experience we had working with them. Would strongly recommend to anyone who needs to find mobility equipment.
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December 2023 by Roy Kilgore
Fantastic owners and employees. They truly care about their customers and go the extra mile every time.
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December 2023 by Christina Harper
This company has the most caring staff and of course great products. They really make you feel like family! Thank you Nathan, Paul and Travis. I truly appreciate all of you.
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May 2023 by Angela Hackett
Nate and the team were so helpful during a stressful time. They helped us find a lift chair that worked for both my grandfather's needs and budget. Their knowledge, friendly service and fast delivery was so appreciated. Thank you!
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February 2023 by Lita R
Travis at MCS treated us with respect, professionalism and courtesy. Our mobile scooter was repaired well. We tested it and it works fine. It was worth the drive from Mansfield. We chose MCS because the reviews spoke highly of the company and its service people. Thanks!
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January 2023 by Lynn Sanders
Nate and his team are the best! I called them to rent a bed and a lift chair. The team provided EXCELLENT SERVICE! Miguel who delivered the items was AWESOME he provided updates when he would arrive and his Customer Service was EXCELLENT. We highly recommend MCS.
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January 2023 by Reena Kuba Shiralkar
Outstanding products and services- a true game changer! My staff and patients rave about how much safer they feel coming to our office thanks to MCS's technology!!!
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December 2022 by Sandi Sharman
Thanks to Nathan for all his work in getting us one then another scooter! Nathan is great! Good people there! Thanks to Paul too.
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October 2022 by Beti Waits
Nate and his team went beyond customer service today ! I called at closing to ask about repair for a power lift chair for my Mother who is in Assisted living and depends totally on her chair! After a discussion we determined the chair was not reparable ( I had not purchased from them) and stayed after hours to provide me with photos, specs, and pricing on available items. We visited the showroom and made our selection from the options he had provided. I was desperate to get it as soon as possible and he did not disappoint! It was delivered the same day by a courteous team! If you are in need of mobility/ medical products please give them a try , you won’t be disappointed! If I could give more than five stars I would! Outstanding customer service on all levels!
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October 2022 by Chad Jones
This business used to be called Mobility City. I had utilized them just over a year ago to rent a bed for my father. They also serviced two Pride scooters for me. Great service and storefront. Super helpful with questions early in the process and throughout. Awesome with setup and pickup. Just called to seek guidance on what I can do with a bed and scooter that my father no longer needs. Great people to work with and fair prices. The business is now named MCS.
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October 2022 by Barbara Daugherty
We just had our two EZ Sleepers delivered and love, love, love them! Paul and Nate are so knowledgeable and were excellent salespeople to guide us through our decision process. Travis expertly assembled both chairs in one hour and is a true professional and great ambassador for the company. We were already thrilled with our Buzzaround scooter purchase and will continue to call on them for any mobility solutions! Thanks to all!
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October 2022 by diana quist
Recently my husband's medical lift chair broke. Contacted MCS, Nathen sent a technician, Juan to diagnose problem. Juan was professional, efficient, and very knowledgeable. Very pleased with this company and will continue to use their services. I highly recommend them for all medical repairs and supplies. Nice store front, and quality chairs and scooters, go check them out. MCS of Allen, Texas.
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October 2022 by Scott Wall
We spent $1,200 on a scooter for my son who has CP. The scooter was a smaller, second scooter that my wife could easily get in and out of the car vs his primary scooter which is much bigger and heavier. We had the scooter about 7 months. We were going on vacation and took the smaller scooter to easily get on and off the plane. After chargeing it overnight in preparation, we got to the airport the following morning and unloaded the scooter only to find out the battery was completely dead, despite charging it the previous night. I called MCS to troubleshoot and was told the battery must have gone bad. Apparently, if you don't keep charging the battery a minimum of once a week regardless of use, the battery goes bad.So if the scooter sits for more than a week without being used or chrged, the battery fails, which would have been nice to know ahead of time, as we probably wouldn't have selected that particular scooter. A replacement battery was $600, and MCS made zero effort to stand behind their products or to service us as a customer. "Simply tough luck", they said..... Not willing to pay half of a new scooter for a replacement battery, the scooter is now in the trash and we spent vacation without a scooter for my son. Lesson learned. This is our third scooter to purchase (first through MCS) and the only one we have ever had any issues with. The scooters that MCS sells are junk, and they certainly don't stand behind their products. Any future scooters we buy will definitely be from another source.
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October 2022 by Jim Stewart
MCS has been fantastic to work with. Both coming to our house and going to their shop. Paul has always looked out for what would serve us best and I appreciate that. Their selection is second to none and customer service has to notch.
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October 2022 by Candy M
I was in desperate need of a motorized wheelchair and this was the only company that could guarantee delivery ‘that’ day. Juan delivered the scooter and showed us how it operated before leaving. Juan was very professional and also provided a solution of getting around, by telling us this company also provided ramps.
