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December 2023 by Sam Simmons
These apartments are showing their age and come with exorbitant move-out charges. The management is careless, towing vehicles without much consideration, and the complex is plagued by pests, including raccoons and armadillos. Garbage is consistently overflowing and emits unpleasant odors. Broken gates and lackluster amenities add to the challenges. Hidden fees, pricing inconsistencies, and frequent fines contribute to financial stress.On a more positive note, the maintenance team is reliable, neighbors are friendly, and the location is convenient. Despite these highlights, the overall living experience is hampered by unfriendly staff and subpar upkeep.
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December 2023 by Oumou Kone
This is the worst place I’ve ever rented in my life. The office staff always argue with me about basic things. You are there to give tenants a good experience not to be argumentative. They have decided to do a pre walk of my apartment over 1 month before my lease ends and when I requested that they gave me a time so that I could be present because I don’t want them in my apartment without my presence they become rude and ignored my request. This is just one of the few horrible treatments I have received from this place. They look down on tenants but if it was not for us you would be out of job. If I could give ZERO I would. Don’t rent here. WORST PLACE EVER!
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December 2023 by Safa Siddiqui
I was a resident in this apartment complex for 7 years. When we first moved in, we rented the 1 BR apartment. It was a pleasant experience but we had to move to the 2BR apartment where we stayed for 4 years. Unfortunately, the management changed and the leasing office went from good to poor in no time. We also noted that overtime,t he area around our house started to smell of weed and often tenants that had shouting matches on top of our home. Nevertheless, It took them 3 weeks to fix a kitchen disposal after we kept asking the leasing office about an update. I had the leasing office manager tell me that our case was not an urgency ( Even though, I told her that we were using the bathroom plunger to drain the water in the kitchen sink), she kept repeating that somehwo for 3 weeks, ACs around the apartments needed more attention. I think that the management has gotten worse, they charged us for things ont he move out that did not add up. If it was not for the area around, Iw ould have given it a 1 star. Either way, I think residents should use their voice and contact the corporate office to ensure that better leasing managers are hired.
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November 2023 by Brian Bryson
Maintance is on point. Staff is always pleasant and helpfull. Community is nice and friendly.
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November 2023 by alejandro padilla
I'm happy that I moved here, it's a quiet and great place for the family. The staff is incredible and friendly and not to mention the apartment very clean and spacious for the price thank you MAA
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November 2023 by ty ware
I really appreciate how much MAA Los Rios is involved with the community. It is a very warm feeling and considerate for the residents to have an opportunity to connect with one another.
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November 2023 by kiesha parker
Quite property! Staff is super friendly. Love my mid morning walks around!
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November 2023 by Vishnu Hosabettu
Maintenance guys here are stellar. Been in around 6 different apartments in my life, and these guys rank among the top when it comes to promptness and effectiveness. If the issue is not resolved in the same day (which they almost always are), then its solved by the next day. A special shout out to Oscar for getting my washing machine fixed as prompt as possible. The maintenance guys here don't mess around.
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November 2023 by Daniel M
First we were told before we signed our lease that the washer and dryer could be taken out so we can use our own to which upon move in they said we were SOL. The apartment was gross and not clean at all, mess in the fridge and freezer and nasty cabinets. My wife and sister in law both stepped on needles left in the carpet of which we found about 7 of them. The floors in the kitchen and bathroom are far from level and feel like if you step to hard you will just fall through them. For some odd reason the dining room is carpeted and the windows all around are gross and very dated, likely not energy efficient at all.Edit- 6/7/23, we have gotten our own washer and dryer in the apartment now and they removed theres(we are still forced to pay as if we are using theirs) They have also replaced both the washer and stove as they were both very damaged and the washer was rusting out. The battle now is that they refuse to properly clean out the dryer venting system as it is mostly blocked requiring 3-5 cycles to dry. They came in with a battery powered leaf blower to “clean” the vent out…We have since disconnected the dryer from the vent and shall await them to actually fix it correctly.
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October 2023 by Alyssa Escobedo
Place is horrible recently moved in and they chose and pick who they tow garbage is always a mess, spiders and spider webs all over even in houses roaches everywhere outside, raccoons come at night due to the trash, armadillos are also, place is just horrible , front office staff are super rude, avoid this place as much as possible.
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October 2023 by EBF - Events Delivery
Weldone maintenance team you team really deserve for the appreciationMy experience was very good I had complained for my washer dryer & maintenance team react very quick to get solved my problemI appreciated and wish for best of luck in futureThank you very muchKamran Mirza12308
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October 2023 by Jessica C
I wish I could give a negative review for this complex. If your ever late on rent, the office manager will use the number code on your door to enter the apartment without your consent to serve you papers. They have no regard for privacy. They also refuse to take partial payments for rent, which can then lead to eviction notices. Never have I had such a bad experience with a complex. Would never recommend anyone to move in here!!!
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October 2023 by Fadi Tello
Please avoid this place and thank me later. It's an awful place with careless management that only cares about finding ways to charge and fine you more money for nothing. The apartments are too old, with appliances that seem like relics from my grandparents' era. The grass areas are dead and gray, and the corridors between the apartments are consistently dirty. The complex gates are often broken and open, making it feel unsafe at night due to the insufficient lighting.They don't collect trash, so be prepared to use the disgusting disposals which is broken and full most of the time. Don't let them fool you with their so-called business center and clubhouse, which only consists of two Chrome PCs, and the printer is always conveniently out of ink (seemingly on purpose). Furthermore, they close the clubhouse at 5:00 pm, while other apartments provide full 24/7 access to their facilities.When I leased my apartment, they charged me $75 monthly for internet access, which is significantly higher than any other internet service in the area. To make matters worse, you can't even complain about this internet plan because there will never let you get your own providers.
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September 2023 by Jamshed Akhmedov
- Friendly neighbors and proximity to necessary places.- There are hidden fees; the price on the website and the actual payment differ, by at least $100.- When you inquire about a specific apartment and proceed to apply, they quickly change the price – this has happened to me twice.- The maintenance team is quick to respond but does not effectively address the actual issues. For the past 6 months, the refrigerator has been leaking, and despite creating maintenance requests twice, they have done nothing substantial. They claim the necessary parts are in order and mark the request as resolved.- The appliances are very old. The microwave stopped working 2 weeks ago, and even though I immediately submitted a maintenance request, it still hasn't been replaced or fixed.- The gates are frequently broken and remain open for weeks.- The swimming pool is closed one to two days a week.- There is a lot of pet waste scattered around the buildings.- The employees are not friendly at all.This sums up my experiences from the past year of living here. I will continue to post updates.
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August 2023 by Darlene Blaine Sprouse
Our windows in the bedrooms are near the dumpster on the east side...horrible garbage odors all the time....but that is not the biggest problem...because the gates dont work...in the of the night(2:00 am) two men pulled up and backing a u-haul size moving and started dumping theJunk out the truck...they were screaming and hollering ...I went out to tell then stop making so much noise and I noticed on the drivers side of the truck door...it had SH and a company name...in Green on a white truck...I had my camera and my cell phone. And I did call 911...and made a report. I will be talking to corporate if nothing is going to be done...this happens on a regular basis.
