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June 2024 by mohd aqueeluddinu
Worst experience, snakes, leakages and smelly. Last but not least extra and wrongly charged for move out. Never opt for the express clean since they will add extra dirty on top of it, they don’t have pre and post pic of express clean. And please be safe from fake reviews since they force new tenant to give positive review.
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June 2024 by Fauzan Plasticwala
New resident here, still evaluating our overall living experience, but I want to add this 1 star particularly for the horrible, nonsensical parking/towing arrangement.Our welcome and overall property management seems to be within normal expectations, so this parking/towing policy comes as a surprise. Can't believe the same people running the management are capable of making such a decision, causing stress, inconvenience and affecting hundreds of people and families with little children.So far in our short time living, I've only seen the tow truck in the middle of the night and during inclement weather, evidence of malicious, bordering unethical, business practices to cause as much stress and pain to the tenants.I sincerely hope MAA Los Rios reconsiders and looks for a better solution with the needs and considerations of the residents in mind.Additionally my parking permit registration has been denied several times. First few times without any explanation. Then an explanation was given and I sent the permit request as recommended by management only to keep getting the same denied request email as if it was just an automated reply.
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June 2024 by Monique White
This has been the easiest move ever. I love the apartment and staff was great . Its quiet and a diverse community. THE BEST APARTMENT I have moved in
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June 2024 by Abdul
This is the worst place to live in covered with snakes and insects were parking is always a problem with towing cars hunting for food always, and off course with care less management who are never helpful.Clear water creek or Breckenridge apartments are way better with affordable prices.
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December 2023 by Sam Simmons
These apartments are showing their age and come with exorbitant move-out charges. The management is careless, towing vehicles without much consideration, and the complex is plagued by pests, including raccoons and armadillos. Garbage is consistently overflowing and emits unpleasant odors. Broken gates and lackluster amenities add to the challenges. Hidden fees, pricing inconsistencies, and frequent fines contribute to financial stress.On a more positive note, the maintenance team is reliable, neighbors are friendly, and the location is convenient. Despite these highlights, the overall living experience is hampered by unfriendly staff and subpar upkeep.
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December 2023 by Oumou Kone
This is the worst place I’ve ever rented in my life. The office staff always argue with me about basic things. You are there to give tenants a good experience not to be argumentative. They have decided to do a pre walk of my apartment over 1 month before my lease ends and when I requested that they gave me a time so that I could be present because I don’t want them in my apartment without my presence they become rude and ignored my request. This is just one of the few horrible treatments I have received from this place. They look down on tenants but if it was not for us you would be out of job. If I could give ZERO I would. Don’t rent here. WORST PLACE EVER!
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December 2023 by Safa Siddiqui
I was a resident in this apartment complex for 7 years. When we first moved in, we rented the 1 BR apartment. It was a pleasant experience but we had to move to the 2BR apartment where we stayed for 4 years. Unfortunately, the management changed and the leasing office went from good to poor in no time. We also noted that overtime,t he area around our house started to smell of weed and often tenants that had shouting matches on top of our home. Nevertheless, It took them 3 weeks to fix a kitchen disposal after we kept asking the leasing office about an update. I had the leasing office manager tell me that our case was not an urgency ( Even though, I told her that we were using the bathroom plunger to drain the water in the kitchen sink), she kept repeating that somehwo for 3 weeks, ACs around the apartments needed more attention. I think that the management has gotten worse, they charged us for things ont he move out that did not add up. If it was not for the area around, Iw ould have given it a 1 star. Either way, I think residents should use their voice and contact the corporate office to ensure that better leasing managers are hired.
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November 2023 by Brian Bryson
Maintance is on point. Staff is always pleasant and helpfull. Community is nice and friendly.
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November 2023 by alejandro padilla
I'm happy that I moved here, it's a quiet and great place for the family. The staff is incredible and friendly and not to mention the apartment very clean and spacious for the price thank you MAA
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November 2023 by ty ware
I really appreciate how much MAA Los Rios is involved with the community. It is a very warm feeling and considerate for the residents to have an opportunity to connect with one another.
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November 2023 by kiesha parker
Quite property! Staff is super friendly. Love my mid morning walks around!
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November 2023 by Vishnu Hosabettu
Maintenance guys here are stellar. Been in around 6 different apartments in my life, and these guys rank among the top when it comes to promptness and effectiveness. If the issue is not resolved in the same day (which they almost always are), then its solved by the next day. A special shout out to Oscar for getting my washing machine fixed as prompt as possible. The maintenance guys here don't mess around.
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November 2023 by Daniel M
First we were told before we signed our lease that the washer and dryer could be taken out so we can use our own to which upon move in they said we were SOL. The apartment was gross and not clean at all, mess in the fridge and freezer and nasty cabinets. My wife and sister in law both stepped on needles left in the carpet of which we found about 7 of them. The floors in the kitchen and bathroom are far from level and feel like if you step to hard you will just fall through them. For some odd reason the dining room is carpeted and the windows all around are gross and very dated, likely not energy efficient at all.Edit- 6/7/23, we have gotten our own washer and dryer in the apartment now and they removed theres(we are still forced to pay as if we are using theirs) They have also replaced both the washer and stove as they were both very damaged and the washer was rusting out. The battle now is that they refuse to properly clean out the dryer venting system as it is mostly blocked requiring 3-5 cycles to dry. They came in with a battery powered leaf blower to “clean” the vent out…We have since disconnected the dryer from the vent and shall await them to actually fix it correctly.
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October 2023 by Alyssa Escobedo
Place is horrible recently moved in and they chose and pick who they tow garbage is always a mess, spiders and spider webs all over even in houses roaches everywhere outside, raccoons come at night due to the trash, armadillos are also, place is just horrible , front office staff are super rude, avoid this place as much as possible.
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October 2023 by EBF - Events Delivery
Weldone maintenance team you team really deserve for the appreciationMy experience was very good I had complained for my washer dryer & maintenance team react very quick to get solved my problemI appreciated and wish for best of luck in futureThank you very muchKamran Mirza12308
