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October 2024 by Jeff Dano
Austin provided courteous and efficient service to get my water line fixed. I walked in a few minutes before and he provided all the parts needed correctly. Thanks Austin! It's why I keep coming back - Jeff Dano (Richardson)
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October 2024 by John Stockinger
Love the fact that I can walk in and get my own parts. Staff is super friendly
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October 2024 by John V
I have purchased Water Heater as a general public and has got it installed by somebody else . Very nice team at the shop.
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October 2024 by Chris Foulk
High Five Plumbing LLC has been using Locke Supply since 2007. We are always greeted when we walk in with a Hello, glad your back and what can we help you today. Randy the manager and Dakota and staff strive to get the parts faster to us that we need so we can get to our customers. They have a great selection of parts you can grab right off the shelf into your basket! High Fives from the Plumbing Gurus.
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September 2024 by Jeff Manning
Thank y'all for all you do!!
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August 2024 by mary miller
I just wanted to say about the very nice young man this morning and to thank him for being such polite man. I was parked in handicapped area at The Plaid Tag. Thank you
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August 2024 by Wyatt Bass
Randy at Locke has been a horrible excuse of an employee. We had a water heater that was under warranty and having issues. He kept giving us the run around after replacing all the warranty parts the unit would still not work. He would not honor the warranty to just replace the entire tank. He said that’s not an issue that can be warrantied. We called Ferguson and they laughed and said it’s absolutely a warranty issue. They are providing a new unit for free with no issues. Locke Plano is a terrible branch.
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June 2024 by Cameron Willis
Had an AC condenser fan go out on a Friday night. I am a capable DIYer and called Locke on Saturday morning. I was pleasantly surprised to find that not only did they have no problem selling to the general public but they gave me courteous, helpful, and honest service. Supply houses have a reputation for being bothered by DIYers but not here.
Jason did a great job helping me on the phone and in store and we looked over a couple of motors until we found the one that best fit my application. He was extremely friendly and helpful. Prices were competitive and you can’t put a price on same day service and knowing for sure you got a part that will work when it’s a weekend and your house is hot.
I had the AC up and running again in no time thanks to Locke. They will be my first stop for any mechanical components I need from now on.
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February 2024 by Dwayne Clark
Very knowledgeable employees. Always willing to help you if you don't know exactly what you want.
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January 2024 by Robert McMillen
Very helpful and friendly staff. Sell to homeowners too.
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November 2023 by Elizabeth Rodriguez
Worst customer service ever!!!!
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November 2023 by DANIEL OBRYAN
Great place to shop for plumbing electrical Heating ventilation and air conditioning parts and tools. I have been getting help from Locke Supply for 24 years.
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August 2023 by Carlos S.
Went here to get some replacement parts for my AC. The team was awesome at answering some of my amateurish questions to the best of their ability. I got exactly what i needed and was able to repair my AC. Thank you Locke Supply.
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July 2023 by Jeffrey Toms
The guys behind the counter are very knowledgeable , friendly and patient for people like me who are not 100% in the know on how to fix something. Highly recommend
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April 2023 by Ta Sa
Very friendly and helpful, even who is quite obviously a DIYer.HVAC, Electrical, and pluming supplies are clearly sectioned.
