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March 2024 by Michaela M.
I like to go to the steam room! The place is clean with a lot of treadmills and other equipment. Staff is friendly.
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February 2024 by John S.
Did an alpha class here. I liked the instructor. This is your traditional lifetime you'd find in any suburb. Clean facility. Generally lifetime does a great job of putting their clubs together and in my opinion dominate the market. Also this location has a huge tennis complex next door.
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February 2024 by Veronika W.
A story about how Lifetime (Plano)support US Army Veteran with Disability child. My 5-year-old daughter has Down Syndrome and our pediatrician highly recommended swimming. We found a wonderful instructor, Sarah, at Life time. I thought it would be very good for both of us because I have to get ready for the PT test in my unit. A few months ago, I returned to college and decided to put on hold my club membership and I notified 30 days before. I also informed the swim club about this. Last month I saw that I was charged for swimming again. I came back to Life Time to ask about. From the beginning receptionist started to talk to me very rude. "Don't you know that the swim club is separate and we don't know what they are charged. If you put your account on hold, you cannot come in club anymore" "Ok, May I just talk to the manager there? Because I notified them too. " I spoke here and there, spent about an hour. In the end, they allowed me (for my money!) to take the last 4 lessons. We went last Tuesday without any problems. Today, already in swimsuits, ready for class, we were stopped again at reception. They said that there were no notes on my account, I told the whole story again and said that we were allowed last week. They called manager Corrie, she looked at the computer and said that she hadn't seen anything since last week, she started calling the swim club, I felt like I had committed some kind of crime, done something illegal. There were a lot of people, and I stood near the doors for whole time with child in my hand. It was very embarrassing! After 17 minutes they allowed me to come in. Swim manager showed me 2 notes!!! from last week! And of course, I can take a lesson, but there were already 12 minutes left until the end of the lesson. How did, three of this nice people, not have seen notes on the screen in front of their faces for the entire 17 minutes while they were yelling at me??? I've never felt so shame. Why should I make excuses? I just want to get service I paid for and It`s also not my fault, your guys separate in same club. Thank you, " Lifetime", for your support. Take the crown off your head, you are not the only fitness club in Plano.
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January 2024 by Braeden T.
Lady Kicked me out because she thought I wasn't 16 years old ruined my workout I workout here every day never had a problem before this is by far the most pricy gym and has the worst workers
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September 2023 by Greg H.
I am a new Lifetime Plano member, about 2-3 weeks, going twice a day. Every staff member I engaged (which are several) is very friendly and helpful. The facility is a bit older but they maintain it very well and are constantly cleaning. The GTX program is excellent and well designed. It is group fitness in which people of different levels of fitness are engaged in the same activities at the same time. However at their own personal level of challenge. I tried a variety of other studio fitness classes. All were excellent in design, fitness leader skills, and friendliness. The depth of the studio fitness schedule is truly impressive. It appears LT is trying to renovate when and where they can, without causing too much disruption. I did not try the Alpha program, as I am not interested in Olympic-style lifting. The yoga program is extensive, and the environment is elegant. Most of the yoga is hot. I do not like hot yoga but I guess that is what people want or LT would not have that focus. There are low, mid, and high-priced clubs. This is the high price range but has just about everything one might imagine. As in any large business, a bad experience is possible. It seems to me that LT-Plano does everything they can to deliver a high-end experience.
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September 2023 by John B.
So sad! Used to be a member at this location and visited recently to ask about membership options. The 2 girls at the front (who looked like they should have been working at Forever 21) were not helpful, engaging and didn't have correct information. I remember when this used to be "the" premier gym in Plano. Not anymore!
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September 2023 by Dan R.
I can share tons of details however, for those that have one of these indoor courts clubs in the area -- STAY AWAY! The whole setup is a scam against Signature (monthly paying) members. ~$400/ month for "unlimited indoor courts" Great deal, right?! Reality: - you are limited to one reservation per day, up to two hours. You can add additional time at the front desk with untrained personnel that mostly has no idea what to do and by then all slots are gone anyway. - Here is the reality part - you will never be able to book a 60 or 90-minute (or 120) slot between 4pm and 8pm weekdays or Saturday mornings. If you are flexible and can play 2pm, go for it - a great deal they have. Otherwise, all kids clinics, adults clinics and private lessons have priority over Signature members. Things got progressively worse for Signature members over the last 12 months when they realized idiots are shelling out monthly fee and we can make real money with these clinics. I spent last 12 months waking up every single night at midnight to try to reserve a court a week ahead (when schedule opens up) and last 5 months was pretty much unable to get anything between 4 and 8pm. Ruined my sleep and quality of life. They did nothing to solve this issue and additionally refused to get the all hands meeting with Signature members to hear our side. One thing they won't tell you during the sales pitch orientation is that the Corporate target is to allow 20% or less available courts for (hundreds of) signature members during prime time (4-9pm). I have corporate emails stating that. A bunch of greedy crooks that claim that "members are always the priority"!
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July 2023 by Jeff R.
Been going to LT since 08. The mens locker room has turned out to be a great place to network. Highly recommended to anyone serious about fitness
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July 2023 by Nestor V.
just bring a tooth brush, tooth paste & deodorant. They provide everything else. I workout everyday here just about
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July 2023 by Nawal A.
Best place to cure a hang over. Sauna, steam room, hot tub & indoor/outdoor pool. Regenerative
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July 2023 by Rene M.
This location is very outdated especially the locker room and weight floor. The customers are paying so much money for this gym and the management can't afford to renovate or proper maintenance . Life time Fitness suppose be a nice upscale gym . People paying so much money for this gym to be maintained well . They mind as well go to LA fitness for same condition gym for half of the price . Another issue I would say is the front desk employees they are rude and not friendly. Management and higher up does need to speak with the whole team . Im not the only one a lot of people commented the same issue as well .
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July 2023 by Ramina T.
If I could give 0 stars, I would. This gym is horrendously unorganized and poorly managed. The staff, specifically a supervisor, was unable to appropriately address my sisters injury. They claimed that their only health professionals were unavailable and therefore did not provide proper care. Her friends had to run around the whole gym to flag down a manager for help since the staff did not respond after ten minutes of being told help was on the way. The supervisor suggested she walk (hop on one foot) herself out on an injured foot with the assistance of two of her teenage friends. I am incredibly disappointed.
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June 2023 by Bruce W.
I'm writing this review in support of the great staff and facilities at Lifetime in Plano. I visit nearly every day for lap pool swimming and there are always lanes, sauna, steam and smiling faces there to help and support. Truth is, during some hours, the facilities can get a bit "rough" from overuse. I can see how a delayed cleanup may leave a bad impression. But these things rarely persist. There's always staff ready to help when someone or something needs assistance. This is a second home to me and for many members.
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June 2023 by Aleksandra Morel
I enjoy having a smoothie here, a snack or a meal, it’s super convenient and it is actually good. They have a great variety of supplements as well. Food choices include salads sandwiches , you can get a healthy meal to go, they also have burgers and pizza , meals for the little ones to make it easy on the parents. Gluten free options , vegan options are available too. So they got all needs covered .
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June 2023 by Anna S.
This place is decent - especially since the sewage smell went away. That was a huge turn off for a while. I appreciate the classes and the amenities. My beef is that this place is no longer 24/7. Staffing it for 4 more hours can't cost that much, and we're more than making up the difference by paying an increased membership fee.
