Liberty Tax is a full-service income tax preparation company that offers professional and friendly tax preparation help, as well as tax classes to help maximize refunds. The company has several locations in the Plano, TX area, and is known for its excellent customer service. Customers have reported great experiences with the staff at Liberty Tax, who are described as friendly, quick, and helpful in answering questions and guiding them through the tax preparation process. The company is praised for its professionalism, with clients feeling valued and satisfied with the services provided. Liberty Tax is open year-round, and customers appreciate the personalized attention they receive, with the call center manager regularly checking in to ensure their needs are met. Overall, Liberty Tax is a reputable tax preparation company that prioritizes customer satisfaction and provides a welcoming, efficient, and valuable service to its clients.
This place has been nothing less than exemplary for numerous relatively complicated returns over the years. H&R Block completely messed up my taxes and I’m still trying to dig out from their malfeasance and Liberty has been top notch. Highly recommended and extremely fair pricing and affordability.
February 2025
I had a great experience with Karmela she was able to answer all my questions and get me wrapped up excellent customer service thank so much
January 2025
Very great experience, Andrew is very knowledgeable thanks
