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February 2024 by Rahil Ahmad
I ordered a MCM backpack I had been eyeing for weeks from Keeks and I can’t be any more pleased! The quality is 10/10! The shipping was so fast! I even got a little personalized “Thank You” from Bayleigh C.! Thank you very much. I will definitely be buying more leather goods from Keeks!
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February 2024 by Sarah Jan
I’ve had okay experiences with buying handbags from here, but I just bought a pair of Louboutin heels and was so surprised. This place is for gently used designer merchandise, but when I got home, I noticed the soles had been replaced, and sloppily at that. A few scuffs is fine, but this wasn’t tolerable for the price I payed. I brought this up when I returned them, but since I had taken the stickers off, I was not granted a full refund. Just so surprised this passed as gently used! Never shopping here again.
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February 2024 by Taylor morris
Second purse I bought at Keeks this time I ordered online got my purse quick had a lot of questions and the lady was very nice and answered all my question got the Wilsire monogram vernis pink was just like online everything turned out great with shipping I was nervous because I normally don’t order luxury stuff online I worry about it getting stolen or it being fake the people that deal with online orders was very helpful with my concerns I could not find date code she helped me over phone and printed me a authentic certificate because the keeks card had wrong date as bag code but the certificate had the right date code in case I ever sold my stuff I wanted proof bag was real with right date code will definitely be back highly recommend
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January 2024 by Aka Akwitti
Large selection of LV bags.
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January 2024 by Cherie Minnieweather
Want to Thank Sherryl Bell for her customer service and the guy name Russell wasn’t helpful at all. He stated we only get product in, I can’t tell you anything else about it.The strap I purchased had marks on it, was a concern due to it being $400.00
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January 2024 by Edith Duarte
I absolutely LOVE KEEKS! They have the highest quality pieces and I love that I can purchase pre-loved luxe that sometimes isn't even sold at the retailers anymore! Their selection is BEYOND!!!
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January 2024 by Alicia Maestas
Customer service, communication, processing time and quaility of product are true to discription and exceptional.
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January 2024 by Nancy Clark
The products are older models and will come apart and Keeks will do nothing to help you. I purchased a Louis Vuitton bag spent $1400 1 month later the handle fell off only carried it twice. They wanted to buy back at a wholesale price. Total scam, be careful.
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December 2023 by Pam O.
My husband and I visited this store yesterday after hearing about it on social media. Pictures don't do it justice, it is BIG!!! The large selection of LV bags was overwhelming, but at the same time fantastic as they have every style and size imaginable. I can't wait to return and add to my 'new-to-me' purse.
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November 2023 by Ashton Best
Don’t try to sell this store anything. I have been in twice to sell a bag, and called before each time to make sure the buyer was there since I live so far. Each time I got there I was told to sign the waiver and wait. I waited 15 minutes today only for them to once again, tell me that the buyer has left for the day. So unprofessional.
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November 2023 by Janelle T.
I have been to this store a couple of times, the customer service is terrible. They are unorganized, unprofessional. Sales associates stand around talking to each other.. I sold a LV bag and came to pick up my check. They told me to go to the other counter and someone would give me the check. I was standing there for a good 10-15 mins when other customers were helped before me and the sales associates doesn't acknowledge me and I finally said is someone going to get my check, and the sales guy says go to the other counter. They have this attitude as if they're doing you a favor.
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November 2023 by Sarah Goldsmith
Keeks is the best place to buy second hand luxury items. Their prices are great and the products are always top notch. Selling to them had always been a smooth experience as well. Nothing beats Keeks!!
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November 2023 by Rachael Davidson
Macy and Emily were very kind to accommodate me on the sale of my items. I highly recommend coming to Keeks to purchase and sell designer goods!
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October 2023 by c Johns
With Keeks you can be sure to get exactly what is shown online in the photos. The items I purchased were in even better condition than I imagined they would be. I am so glad to know they have their customers best interest at heart. I am not typically an online shopper but with their 14day full refund policy, I took a chance and so happy I did!
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October 2023 by Lisa M
I was looking for a specific item online in a google search, when I came across this store’s website. I was super excited to learn they were local to Dallas and offer both cash and store credit as an option for items. So, I rounded up and brought in quite a few items this week. After trying 2nd Street a few times in Dallas, I was really blown away by the selection to choose from here. So, taking the store credit is always a no-brainer for me. The store is laid out beautifully and felt welcoming. The staff was also kind and friendly. Jordan, Sherryl and Sam to name a few. I will definitely be back to buy and sell here again! On a side note: I’m not sure why on some reviews people felt snubbed. I never felt that way, but I also engage back. Maybe it’s because I’m not a high maintenance customer. I like to build a relationship and become personable and friendly with staff, so when I do walk in each time, they will feel the same towards me.
