JOANN Fabric and Crafts is a long-standing one-stop shop for DIY needs, inspiring creativity with project supplies for sewing, scrapbooking, beads, baking, yarn, and holidays. It has been a primary source of fabric and crafting essentials for decades. However, recent reviews note significant issues. The store often appears understaffed, leading to long lines with only one cashier and disorganized shelves. While some employees are described as kind, helpful, gracious, patient, enthusiastic, caring, knowledgeable, and polite, others seem bitter. Cleanliness is a concern, specifically regarding the restroom. Customers express sadness over corporate mismanagement impacting this landmark resource but remain thankful for the helpful staff.
Store is having a closing sale so come quick!! Not a lot to choose from now. Still plenty of fabric options to look at for now. The yarns and pillows are all gone. Beads have almost been wiped out. Art section still has some things to pick from. Definitely just stop by and see if you can find something.
March 2025
The JOANN FABRICS location in Plano is the best for me . Their customer service is great . Sales are wonderful too.
January 2025
I love JoAnns but the fact that there is only one cashier at 3 in the afternoon is ridiculous and not fair to her. I've been in line for 20 min. The line extends past 3 aisles. Do better.
