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“We just went today to initially fix my payment details and then inquired for their internet bundle. One of their crew named Ariel is really informative and awesome. She went above and beyond on giving us the informations regarding benefits, promotions and everything about the internet bundle. She is an asset to the company. Surely we will be back and look for her.”
“William is the gentleman the helped me today and I have to say that it's people like him with excellent customer service is why I continue to be a T-Mobile customer. He helped me navigate the multiple deals/promotions/offers on new phones and new data plans and directed me to what made the most sense for my situation. While he did try to upsell me on additional accessories, I never felt pressured after declining the add-ons. Overall a very pleasant experience. I will tell my friends to go to this location and to ask for William. He took great care of me.”
“I was not looking forward to buying a new phone when mines completely stopped working BUT Carlos was such a great help and super patient with me. I selected the phone I wanted and didn’t feel pressured at all. Definitely recommend this location”
“I turned in my internet box at this store. They made the process easy and it's much simpler than trying to mail it back. There was a cool vibe to the store and Jessica made me feel welcome. She processed the transaction in a matter of minutes and I was on my way. I will continue to do business with TMOBILE and use this store if needed. I highly recommend.”
“Evan was very kind to stay late one night with me because my phone was not working properly. Getting an iPhone from an android has not been an easy process. Him and another associate stayed 2 hours late to figure out what was wrong with my phone. I really appreciate cause I needed it to work right for my business. He went above and beyond!”
“We were at Garland store, Farah was so helpful and patient, she helped us a lot to find a good deal for a new lines with phones! We really appreciate her help and time!”
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“Deanna helped my son and I out in record time. She was alone so she was helping multiple customers at once but but never left us out to dry. She's an absolute Rockstar and knows how to offer awesome customer service.”