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December 2023 by Jared J.
Top notch servicing when it comes to getting your vehicle serviced they are the only ones I trust with my vehicle
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November 2023 by Elijah A-D
GREAT SERVICE! Lester & Nick where the two gentleman who helped me out with my vehicle. Response time was minimal & the price I was quoted was very affordable. Definitely will be doing business with them again in the future!
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November 2023 by Reed Overberg
Best auto shop you can go to. My father and I both have been taking our vehicle here for years! They get everything done quick and with great detail. The staff is flexible, friendly and transparent. They don’t take any shortcuts and it’s clear by their work. Plus, you get the benefit of not overpaying to a dealership aka a stealership.
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November 2023 by Lisa
Always friendly customer service! I've been coming here for awhile for all my oil changes. And they always let me know if my car needs any other maintenance, which I find super helpful.
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November 2023 by Michael C.
Jeff and Erica are not only great and professional at what they do, but they are totally honest with you about what your car needs. My experience with them was overwhelmingly positive. I needed repairs to my vehicle, and they actively searched for a usable part when none were available otherwise. I could not recommend them highly enough!Thank you Jeff and Erica!
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October 2023 by Jennifer Burns
The team here at Integrity 1st on 15th is perfect! The lobby is cool and has many amenities including coffee and drinks!Erica was extremely helpful and was amazing to talk to. Recommending to all our friends and family to come here from now on!
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October 2023 by Michelle Hood
Jeff at Integrity 1 has been amazing!He got my car in quickly and diagnosed it for free. My dealership gave me a repair quote of $10k. Jeff's quote was over 60% less. He and his staff have been kind and informative. I enjoyed the whole process. Plus, their shop is incredibly inviting and warm. This is my new car place.
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October 2023 by Phuong Pham
This place is a hidden gem. Needed my oil changed and scheduled for Thursday. Realized I could come earlier and they got me in the same day. Jeff is an honest and friendly guy. Erica is just the same. She is very helpful and courteous. Highly recommend this place.
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October 2023 by Tricia Delatin [SCo]
I was on a trip in Dallas when my car started giving me an electrical error. I called Integrity first on Saturday and told them my situation. They said to come in right then and they would take a look. No only did they take a look, the stayed past closing to fix my car so I could safely drive home on Sunday! These guys are incredible!
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September 2023 by Miach Gedeon
The service at this location is OUTSTANDING! I was helped by two employees who were both great, they were able to see me same day within 10 minutes of me calling while the Ford dealership had 2 weeks wait for an appointment. I spoke with Jeff about an hour later and he already had my quote and diagnostic report. He gave me really really good recommendations on who to go with to fix other issues on the car as well. Definitely a great place to bring your vehicle.
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September 2023 by qin zhou
My experience at Integrity 1st Automotive has been amazing, thanks to Erica. She went above and beyond in assisting us with our car repairs and maintenance. Erica is super friendly and helpfully, she made us feel right at home. She patiently answered all our questions and ensured our needs were met. The service at Integrity 1st Automotive exceeded our expectations, making our car repair experience enjoyable. We're grateful for Erica's outstanding service.
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September 2023 by P K
Erica greeted us with a smile the moment we walked in. This was our first experience and I will definitely be back. Thank you to everyone on the this phenomenal team. Also, shoutout to Jeff!We will be back!One more thing.. this was the cleanest shop I’ve ever been in!Service: Oil change
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September 2023 by Lakira Garrett
Come integrity for the first time was incredible experience when I tell that there are still good people in this world believe me when I say so. Ms.Erica( Office clerk )was so nice and gentle with me she explained all the details and assured me that I was in great hands. I had to leave my car for a couple of hours Ms. Erica ordered me a car service home and as well back to the shop ( due to my schedule I need to pick the car up and will need to return it the following day) the next day Mr. Jeff ( Manager )provided great detail about my warranty and was covered and what wasn’t. Once I chose my options a car service was sent for me again. Once the job was completed it was time for check out…. I hit a brick wall my account wasn’t cleared until the next day and I only had a partial of the cash Ms. Erica and Mr. Jeff allowed me to pay the cash I would be allowed to come back the next day and pay the remaining balance. I THANK GOD for them and for all of their hard work and dedication as well as the love and understanding I could write another paragraph but I will forever be thankful ❤️
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September 2023 by Regnor Barber
Erica and Jeff are the best! They took care of my vehicle right away. They made the registration process quick and easy. Highly recommend!
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August 2023 by Jan D.
Like many, I have had some really bad experiences with auto places. So, imagine my enthusiasm when I found this place! I got a few coupons in the mail and they agreed to honor both. This is not something business do (not valid with other discounts, and all that). I came in and in the mere 35 minutes it took for the oil change and state inspection, I got some free (good, single serve) coffee, sat in a cool spot, and had access to their iPad station (2 set up for customers). The place is comfy, clean, cool, and from what I can tell, honest. A good experience all around!
