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July 2024 by Chawna Thompson
Always a great experience when visiting GAP such a nice store always clean and neat
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May 2024 by Jennifer Mgbenu
I went to Gap today and it was very clean and well organized, someone asked if my husband and i needed help, once we went to the counter there was a manager there his customer service was at its best he wore glasses and was about 5'8-5'10 he worked 05-25-2024, around 2pm, he was such a nice person i really do appreciate his time and patience thank you.
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August 2023 by NISAR DASTGIR
The name in itself is enough
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August 2023 by Prabhakar G
Good place
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July 2023 by Amanda
SO impressed with the staff here. Treated my teenager like an adult, even when she didn't know exactly what she wanted. Extra helpful when I wasn't physically able to run back and forth with different sizes/colors. I don't care what they're paying her, she deserves a raise.
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March 2023 by Oz M
Not worth it to go here and get bad customer service. Overall Gap is sloppy with it's online shopping and returns in store
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March 2023 by Jane An
Like this store a lot. Not too many people. Had all the size that i need.
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February 2023 by Ozair Mughal
Not worth it to go here and get bad customer service. Overall Gap is sloppy with it's online shopping and returns in store
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December 2022 by ndk97
Went in and customer service was great. Sam was very efficient and helpful.
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September 2022 by Steve A.
Terrible store manager. Was gifted a nice shirt with gift receipt. It was a size too large. I went to Plano store location waited in line and explained to salesperson I wanted to exchange for the correct size, they scanned in gift receipt and referred me to Joseph. He asked no questions and just scanned in gift reciept and told me that store changed policies recently and he could not do anything!I asked Joseph (store manager) if would exchange for correct size or be issued store credit...he rattled off "My advice is give it to friend or donate it"...I replied are you choosing not to honor a gift receipt on brand new unworn returns...he nonchalantly repeated give it to friend or donate it...Bad experience, bad managers. Now I know first hand from a customer perspective why the store is named "The Gap"...never again...I will donate it
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January 2022 by Kurt V.
I have neices and nephews who are Gap fanatics so not a Christmas can go by that I don't come in this store at least once! Here are a few things I love about it: 1) It is in a strip center and not a mall. So it is not sheer madness to shop here and it is easy to maintain a safe distance from others during covid times. 2) the staff is not as stressed as they are in their mall stores, so everyone is friendly and helpful. I highly recommend these folks if you are a Gap fan or have someone on your shopping list who is!
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December 2021 by Neeraj Sharma
Quality products for my entire family - best part is being a stand alone store and not having to carry yourself to a mall !!
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August 2021 by Jim F
Nice people, good selection.
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June 2021 by James
Good staff. Decent store. Merchandise selection okay. Dressing rooms closed - for covid-19.
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April 2021 by Terri Smith
Staff is helpful, friendly and knowledgeable.
