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June 2024 by Uber Beast35
? to start...
If a customer asks about one of the most popular games on the market... The employee would at LEAST look up the info in their system.. but nope... The employee just stood there completely uninterested and said "I don't know, I don't like Call of Duty or PlayStation"
-_- sir I just wanted to know if pre orders were available or not. But ok.. so no I didn't pre order Black Ops 6 because the employee there couldn't be bothered to even check...
Really sad tbh.. but what's worse was his remark when I went to touch the Game Informer "those aren't free"... So not only did I not get the information about a game, I chose to not get a Game Informer and walked out only with control accessories... All because the employee didn't want to be bothered ?
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June 2024 by Emmanuel Padron
Straight up rude staff, and not like in a Karen way dude who works there with long hair straight up is hostile the second you ask for information.
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June 2024 by michael bashara
Called ahead and inquired as to the availability of a used game the grandson wanted. They had it in stock. Not only did he put it behind the counter for me but also advised of a promotion they had going. Excellent customer service
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June 2024 by Teresa Gamez
Excellent place, I took my son in Canto and good service and very attentive
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January 2024 by Sassie Liz
They were very friendly and helpful.
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January 2024 by Casablanca92fs
Had a great experience with Michael and Aiden customer service was perfect.
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January 2024 by victor acosta
New store to me, just moved. I believe his name was Carson, red hair. He was friendly and patient. We witnessed him dealing with a customer selling a ps4 without all the equipment needed. Lol. Anyway, kool clerk. Keep up the good work.
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December 2023 by Aliyah's Toy Channel /Aliyah Studio
This GameStop sold me a Broken Xbox and took my $215 and this is the reason why I’ll never returning to this GameStop again, I suggest people to stay away from this GameStop and don’t give this business any money, they are Horrible consumer service
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December 2023 by Jin Soo Kwon
Worst GameStop in Dallas, their front desk is ridiculous, there was this guy whose been so mean, I came for trade in my phone, he was strict on grading the phone, the phone is dirty but no any scratches, I didn’t argue with him and just plan to leave, while he starts to say all bunch of trash to me, I just ask him to give my phone back, then he become so angry and throw my phone on the desk and say thank you for wasting my time, imagine how it goes when your kids walk in to this store and meet this guy…
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November 2023 by James Allen
What to say about gamestop. The employees aren't bad at all for working in a store that is obviously dying. Not to pick on this one that's just GameStop in general. We warned y'all we would put you out of business for under paying us pennies for our used games back in the day hows it feel now GameStop. Did you think we would forget?
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November 2023 by Sean Greppi
I thoroughly enjoy visiting this GameStop. Their consistently impressive selection, combined with the knowledgeable and amiable staff, make it my go-to destination for all things gaming. Each visit guarantees my satisfaction.
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November 2023 by Lauren Allen
Amazing customer service! The manager there is awesome! I highly recommend this place!
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September 2023 by Jonathan Forbes
I came in today to trade in a console and games and the first staff member was great and cordial with me. Shift change happened while I was there and the younger guy came in and started man-handling my console telling me it was defective. The system worked perfectly fine. I have never used the joycon attachments and they normally stay in the carry case as I play on a monitor. He ripped one of the joycons out of the side and said it was defective. He then started to say my value was plummitting and that I was probally not gonna get much if anything at all. I got home booted up my console on my monitor with the controller I brought as well and both work fine. I felt like the younger guy was trying to get my console for next to nothing.Additionally Homeless person came into the store and laid down in the corner out of sight of the attendant and as I was leaving they shoo him out.Going to give the console to my Sister's kids and let them enjoy Pokemon on it.
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September 2023 by LaRon Israel
I came in yesterday to find a game Michel was so kind and helpful. Also Marcus is awesome. ⭐⭐⭐⭐⭐Best regards to this location
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July 2023 by Noelia “Zultana_mty523” Hernandez
Staff is very awesome and know what they have on store. They're not only selling items, they're selling a great experience! Totally going back to this store!
