-
February 2024 by Jennifer Salimbene
Tryniti & Marisa are fabulous! I came in from Santa Fe with my daughter after seeing a gorgeous dress in the window. They made us feel so welcome and made sure we left with the perfect dress.
-
June 2023 by Angela Sander
My husband and I were shopping in the area and went into Francescos at the Shops of Legacy. Out of all the boutiques we went into, this was the only clothing store that had two people greet us with enthusiasm and seemed to care that we were there. We commented on the difference of joy that seemed to fill their store and they both said that's part of the reason they like working there. They enjoy getting to know people throughout their day. Wow! We were impressed and relieved that there are some establishments that still teach that, expect it, and actually enjoy getting to know others. Thanks, ladies!!
-
May 2023 by C M.
Absolutely thankful for Rachel and the other employee (sorry I didn't get your name!) I had ordered online items and had it delivered it to their store. There were some items in my order that were missing and Rachel helped me out. They have a super cute store and their customer service is over the top! Thank you again for your time:)
-
March 2023 by Crystal Finney with Hometastic Realty Group by eXp
I absolutely adore this place. It's not necessarily my style clothing-wise, but they have GREAT gifts and trinkets
-
December 2022 by Amanda Jacqueline
Always love the selection they have! Ranging from cute sweaters to trendy shoes to fun trinkets!
-
July 2022 by unforgettable susan
Love. Love, love, this little boutiqueFrancesca's- Shops at Legacy store # 328. Prices were reasonable and selection was good. What made my day was consultant Emily assisting my friend and I select cute summertops and earings. Thanks Emily for a great start to our evening out!
-
May 2022 by Krutika Patil
This has been go-to place for every last minute shopping. Very cute and elegant collection of clothing, and so is the packaging.Christina is friendly, helpful and always greets warmly :)
-
July 2021 by Isel Ram
Nice PlaceCute Clothes❤The ShadesIn General NicePopular But Not OverwhelmedShopable in Busy Days And TimesGuys Shop For Their GirlsSo SweetGood PricesOverallRecommended
-
June 2021 by laura de la torre
Browsed found some cute nick nack and a cute bracelet ?
-
December 2019 by Jennifer Kern
Found several very cute earrings, staff is friendly
-
December 2019 by Susan Paulson
Staff was helpful and welcoming. I really enjoyed my shopping experience at this location.
-
October 2019 by Shawn Dawkins
Great people cool shop
-
September 2019 by Rovelyn Garcia
Love the merchandise but customer service was poor. My sisters, daughters, and I walked in and sales girl was behind the counter steaming clothes. She never greeted us and never said a word. Other people came in and she just kept steaming. My daughter wanted to try on some clothes so we asked her for a dressing room. Never offered assistance once. I've been in retail for 20 years and a store manager and I made sure customer service was number one! I went to location in Plano about 5 years ago and had great service there. I was expecting the same but disappointed. I will check out the one in Allen and hope they have friendly employees who are willing to offer their services.
-
August 2019 by Catrenna Bonner
The person helping me was so wonderful.
-
July 2019 by Jenifer Lopez
Terrible customer service. When I walked up to the counter to make my purchase, the two women working carried on with their conversation and I was only spoken to when I was asked for my phone number and told the price. At the end of the transaction, the worker simply handed me the bag and didn't even bother looking at me, just carried on with her conversation. Very disappointed and will not return to this location. Good customer service goes a long way and this place is lacking.
