Fabletics is a clothing store that offers a wide range of high-quality and stylish apparel. Customers have generally positive experiences with the store, praising the great clothes, clean environment, and friendly staff. The employees, such as Jenna, TreOnna, and Emma, are often commended for their excellent customer service, going above and beyond to assist customers and ensure their shopping experience is enjoyable. However, some customers have encountered a few issues. The store's air conditioning system has been reported to be inadequate during hot weather, causing discomfort for both customers and employees. Additionally, some customers have found the prices to be on the higher side, with concerns about the accuracy of sales and discounts. The store's app has also been a source of frustration for some, with difficulties logging in and changing passwords. Despite these minor drawbacks, the overall sentiment towards Fabletics is positive. Customers appreciate the quality of the clothing, the knowledgeable and helpful staff, and the convenient membership program. The store is well-stocked and the associates are dedicated to providing an excellent shopping experience.
Went for the first time to Fabletics in Plano (Legacy) and Rebecca had lots of patience with me and my other 2 friends, she answered all of our questions, provided more styles or sizes, gave us suggestions, the best attitude ever and such a great customer service experience with her!
December 2025
The store is small but they had a lot of sales and the staff was great. If you don't find what you need they can order it for you.
November 2025
Walked in today to me greeted so kindly. Really appreciated the team showing me good options (: So fun to actually see Fabletics in person
