Enterprise Rent-A-Car

Enterprise Rent-A-Car, Car Rental
Hours: Enterprise Rent-A-Car in Plano, TX, offers a variety of rental vehicles and flexible options for customers needing a car for errands, repairs, or travel. The staff is known for their friendly and accommodating service, ensuring a stress-free experience. Many customers appreciate the helpfulness of employees like Dee and Dekendric, who provide exceptional service, while some have noted concerns regarding vehicle cleanliness and the condition of cars. While the initial pick-up experience can be hectic, with instances of receiving cars with issues such as dead batteries or unpleasant odors, management has shown responsiveness to feedback. For example, one customer reported receiving an upgrade after expressing concerns about the smell of a vehicle. Although some reviews highlight challenges with specific cars, particularly regarding cleanliness and minor damage, the overall response from staff has been positive. Customers are encouraged to thoroughly check their vehicles upon receiving them and document any issues, as previous experiences have shown that cars may have unnoticed problems. Despite some mixed experiences, the commitment to customer satisfaction is emphasized, making Enterprise Rent-A-Car a notable option for those in need of a rental car in the area.

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1. Plano, Texas