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“UPDATE:Steve called me and informed me that Asurion was to blame for all my response failures. He also contacted someone and had it corrected. Very nice man. He had told them weeks ago that the TV was not able to be fixed due to the screen being frameless but they failed to update my account with proper notes. He called them on my behalf and provided his cell number so that if they still do not hold up to their end of the bargain, he can help me get my tv replaced since that's what he told them to do 5 weeks ago.It seems the proprietor of this company is more interested in making excuses for poor customer service on his Google and yelp reviews than he is in actually answering or returning customer phone calls. If you expect updates as to the status of your repair, use someone else. This place is the epitome of unreliable and unresponsive. They'll be Johnny on the spot when you first make contact, but once they know they have you over a barrel, you're screwed. All I require is communication. I'm not even asking them to get to my repair in a certain time frame. I'm not asking that they make the impossible happen. I do expect frequent updates and full communication and disclosure. I don't believe that's too much to ask.”
“Great shop. Amazing products. Near perfect customer service every time. Tablescapes are inspiring and inviting. Avoid Sarurdays if you don't like crowds.”
“Truly personalized service. I've had an MC-66 for at least 10 years and I move and bring it with me. HTD provides me with incredible speakers at a very competitive price. Thanks Mike for the help!!!”
“They take care of you. Thank you. All.
Well I'm not a new Ham.
I have been around since 1994 or earlier.
Eddie and Gary have always done right by me.
Wanting to drive up there.
73 de Don. W5JX.
Search for knowledge cannot always be found in one place.
Look forward to doing additional business with HRO.”
“This place is awesome. I love the staff over here, they treat you like family. Customer service is impeccable. Thank you guys and gals for keeping up good service.”
“Deanna helped my son and I out in record time. She was alone so she was helping multiple customers at once but but never left us out to dry. She's an absolute Rockstar and knows how to offer awesome customer service.”
7AM - 10PM
2200 Dallas Pkwy, Plano
Electronics
“Dominic !!!’ Is the best cashier 10/10 help, so helpful answering all my questions. He was so fast and efficient! Would definitely be coming back ! He needs some more recognition with his great customer service .”
“Called ahead and inquired as to the availability of a used game the grandson wanted. They had it in stock. Not only did he put it behind the counter for me but also advised of a promotion they had going. Excellent customer service”
“William is the gentleman the helped me today and I have to say that it's people like him with excellent customer service is why I continue to be a T-Mobile customer. He helped me navigate the multiple deals/promotions/offers on new phones and new data plans and directed me to what made the most sense for my situation. While he did try to upsell me on additional accessories, I never felt pressured after declining the add-ons. Overall a very pleasant experience. I will tell my friends to go to this location and to ask for William. He took great care of me.”
“Best customer service. I came here to set up my replacement phone. Ana was very patient, pleasant and professional and did outstanding job. Thank you so much! Highly recommend!”
“I would recommend this company a thousand times over. My 85" Sony TV was going to get thrown away until they came out and replaced a component to repair it. Honest and Great Customer Experience! I wish we had more companies like this one in this world!!!!”
“Cricket really screwed me, i was so grateful that this metropcs took care of me. Shariq was very knowledgeable amd proffesional. It was fast easy amd transparent. Will update if i have any issues with service or hotspot”
“I turned in my internet box at this store. They made the process easy and it's much simpler than trying to mail it back. There was a cool vibe to the store and Jessica made me feel welcome. She processed the transaction in a matter of minutes and I was on my way. I will continue to do business with TMOBILE and use this store if needed. I highly recommend.”
“Needed to buy a laptop for single player games ONLY.
Mayur (computer dept) helped select the specific laptop for my needs. He is An Expert in that field. He knows computers and their lingo. And Adan (Geek Squad help update computer and set it up for me. Wow!!! They both got what I needed. Shopping was so easy. Thank you so much guys!!!!!”
“All I have to say is that I just LOVE the ladies by the name of Breanda and Kimberly. 1/11/2023 was my very first time Going to the Plano location. Those ladies took their time with me and handled me with care. They were both warm and inviting and just exceptional. I came in for a upgrade and was very happy with what I left with. I got the 14 pro MAX and they made sure I walked out with everything I needed and was very patient. HATS OFF TO YOU LADIES THANK YOU FOR ALL THAT YOU DO FOR YOUR CUSTOMERS.”
“Miss Dayle was very friendly and informative. She was thorough and helpful in making sure that we were getting the right equipment for our picnic gathering.The equipment was in good condition and we had no issues. I will suggest that you get a thorough inspection to make sure everything is in good working condition prior to receiving your equipment.The location of the store was difficult to locate because it is inside the Willow Bend Mall and the location maps inside have not been updated. Best location to park is the parking garage right next to Dillards next to the Food Court entrance.Although the location is not close to where we live, I will be back for future rental equipment assistance.”
10AM - 7PM
741 N Central Expy, Plano
Electronics
“Evan was very kind to stay late one night with me because my phone was not working properly. Getting an iPhone from an android has not been an easy process. Him and another associate stayed 2 hours late to figure out what was wrong with my phone. I really appreciate cause I needed it to work right for my business. He went above and beyond!”
8AM - 10PM
120 W Parker Rd, Plano
Electronics
“Went into store to buy a specific article of clothing. Knew the area, but did not spot what I was looking for...associate nearby quickly helped me in men's clothing.”
“Mo thank you for helping resolve my cell issues. This location is so much better than the nightmarish Ave K location. Mo is awesome and went above & beyond to assist?”
“They have a couple of young girls working both times I’ve been in there and they do a great job. Pleasant surprise with the quality of customer service these days . I would recommend this particular location”
“This is the corporate business store. It's employed many helpful agents here. Promotion and free phone switch phone company performing here. Payment taken here. This is the right place to check for promotion and switch your service all is done here. Second best from T-Mobile. Good location right in front of a Korean market shopping center.”
Open 24 hours
3940 W 15th St, Plano
Electronics
“The elderly gentleman is extremely nice. It was my first time at this location and he treated me very nice and made me feel like I am welcomed at the store. I will definitely be coming back to this 7 eleven if I am ever in the area.”
Open 24 hours
1301 Preston Rd, Plano
Electronics
“Lol, check our that suave guy next to his blue car twirling his keys... dude, you're so awesome. I hope this stays on here till you die. Sincerely that is so clever. Keep livin' bruh. That smile charms everything.”
“I love this 7/11 its on my way to work but I really want you check the hazelnut coffe, lately taste weird and I found this store little bite dirty specially the coffe area”
Open 24 hours
6000 W Plano Pkwy, Plano
Electronics
“I work late and stop at this location to get something to eat and every time I'm there the cashier, Jordan, goes above and beyond to make the items fresh regardless of the hour of the night or if he's busy. Jordan deserves some appreciation for being an amazing one man crew and for how he treats the customers”
“I personally have never had any negative experiences at the store. Marcus was the sales associate who assisted me and the last time I came in reported two phones from AT&T to MetroPCS and there was minimal difficulty in doing so. I understand that other people who have posted reviews have had issues with customer service which is understandable since their customer service is outsourced. If you have an issue with your phone or your bill, I would definitely recommend coming to this store to discuss your issues as this is a corporate store.”
“I like Target because my favorite CVS pharmacy is located in there. It has the greatest pharmacists and I wouldn't go anywhere else. And I can shop for whatever I need, it's all here.”
“Really happy with my experience here.I had no idea what kind of furniture they sold here, but we needed some for our new home in Plano, so we decided to check it out and I'm very happy I did. Jenny even helped us get the dining set we chose delivered to our house.10/10!!”
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“Phenomenal local game shop, by nerds for nerds. They've got the latest consoles, but more importantly (for me), they service consoles, controllers, etc. I had a PS5 controller that had started to drift, and they cleaned it up and got it working again! While it's not much cheaper than getting a refurbished one, it's totally worth it to me to avoid being wasteful.They also have a grade reward system, which my kids appreciate, and just generally an excellent shop where I immediately felt at home. I'll definitely be back to browse, and when my controllers inevitably begin to degrade.”