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November 2023 by Frank Fox
Leave the clothes that you bought with your hard earned money here at your own risk. YIKES
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November 2023 by Stan M.
We've been doing business with this organization for years. Good service. Good quality. Never lost anything.
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October 2023 by Kchorro Soto
Awesome service! Always fast and happy to accommodate your needs.
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February 2023 by Justin M.
Good customer service, comfortable environment, help me in a matter of a few minutes of getting my shirt press in time for an event. I recommend this business!!
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December 2022 by David S
I’ve been in the neighborhood for a year now and being my wash and fold here. There was an accident with one of my shirts and the owner kindly called me back, and bought the shirt back. He was surprised that this had happened and said it was a really rare case. This is a wonderful small business and they treat their customers right!
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October 2022 by Sarah Zeckser
I will never return to this business again. I took two sport coats to get cleaned and a brand new button down shirt. The first issue is they told me my items would be ready the next day after 3pm. I showed up to pick up my items and they had not even started on them. The shirt came back snagged and had stains on it. The two sport coats came back stained. Be sure to read reviews before taking your items here.My account name should be under Sarah Macdonald the items were dropped off Monday October 10 around 7:15 am.
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August 2022 by David Andrews
EcoGreen was awesome! They produce as advertised. Friendly service and very welcoming. I'd recommend this place to anyone.
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July 2022 by Hayley Jenkins
Used to be a loyal customer for years, until they ruined my favorite, expensive pink blazer with "perfume or deodorizer that seeped into the fabric." The manager, Mark Nieto, was so poor at communicating, for literally 2 months (May 14, which was a week after I picked it up originally and discovered all of the blotches, so gave it back to them to try and fix) I had to text him almost weekly. I sent pictures, offered to meet him in person and show him all the spots, as pictures didn't even do the damage justice... yet he made up excuses left and right for his lack of customer service. He offered a credit once, but I don't want to send my nicer clothes there anymore... I want to have my blazer fixed or completely replaced, as they ruined it! I had only worn it twice, and this was the first time cleaning it because I was super careful with it, and now I cannot wear it at all - to no fault of my own. I understand that mistakes happen, but what really infuriated (and still infuriates) me about this whole fiasco was the "manager's" complete mismanagement of the situation. It is now July and they have still done nothing to make it right. So, I will be taking my clothes to Bibbentuckers or somewhere else that can better manage. Such a shame, I wanted to be sure the owner was aware so it doesn't happen again.
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June 2022 by Andrew Hyde
They called the cops on me after they told me on three separate occasions that my clothes would be ready. They then refused to give me my clothes back Absolute horrid service and the owner Mark is a nightmare to deal with. If I could give less stars I would
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May 2022 by Faraz P.
This place has a 25% accuracy rate at getting your order done right. Like it's legitimately laughable how inept this place is.
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April 2022 by Sara Hedberg
Best service we've received in regards to dry-cleaning in the area both for our family personally and for our business. We used a different business prior to COVID and the last 2-years it has been great at Toms! Thank you! Your team has provided quality, consistent service and we appreciate it in our home & business!
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March 2022 by Dee Ann Gordon
They aren’t necessarily open during their business hours. You may go and find the doors locked, so you’re unable to get your clothes back. I like the eco-friendly concept but I actually need my clothes for work. This has now happened several times so I will not be using this dry cleaner anymore. I would really like to get my clothes back, though. I called, emailed, and messaged them on their website. Hopefully someone will get back to me.
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March 2022 by Dee Ann Carlin
They aren’t necessarily open during their business hours. You may go and find the doors locked, so you’re unable to get your clothes back. I like the eco-friendly concept but I actually need my clothes for work. This has now happened several times so I will not be using this dry cleaner anymore. I would really like to get my clothes back, though. I called, emailed, and messaged them on their website. Hopefully someone will get back to me.
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November 2021 by Syed Saad
Expensive. Asked if they scrub collar. The biy at the counter seemed not very enthusiastic about work. Said he does not know. I confirmed that he actually works there. He said, "I work here but I don't lean clothes. So I don't know". I walked out. I'd rather take my business where they are interested in providing service and are knowledgeable about what they do. Came here because of reviews. Wonder how they got them. Oh well.
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June 2020 by Nathan D.
I came to EcoGreen Tom's Cleaners for the first time on Saturday with my work clothes to get them cleaned. I was given a receipt that said to pick them up at 5:00pm on Monday. I was told on Monday that they "just didn't get to my clothes" and that was it. I got a call 30 minutes later saying that my clothes would be ready Tuesday, so I went after I got off work only to find out that they decided to close more than an hour early. A man was sitting outside of their shop stressing out because that had closed before they gave him his 40th anniversary suit and since it was 6:00 he couldn't find a place to go get one. Now I'm sitting outside and they have yet to open even though its posted that they open at 7:00. Hands down the worst service I've ever had.
