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December 2023 by Paetra L.
I got my frst electric wheelchair here and thought everything was great until I had had it for awhile and they called me and said I had to pay them more money because I did not buy my wheelchair I had only leased it. That is not what they told me when I got it. So at the very least they mislead me in the beginning. However, I think they lied to me because I paid quite a bit in the beginning in fact I paid 20% in the beginning which to me was paying for my wheelchair not leasing it.
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November 2023 by Michele G
My inhouse client has ordered (2) rental scooters for their conference to be delivered today. After some miscommunication on our side, we found out that they were delivered early! The sales rep, Tyler, even came by personally to check. Great Service!
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November 2023 by Michele G.
I am a Convention Services Manager at a large Conference Hotel. My client ordered scooters to be delivered today. I was copied on the order. Although we had a miscommunication internally and thought they were not delivered, it turns out that they were delivered a day early! Tyler came by and ensured that they were delivered after we left a message, great service!!
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September 2023 by Sherry B
I can't say enough wonderful things about Scooters and More. First off, when going through an insurance company to get medical equipment it is NEVER easy. It is always a LONG drawn out battle but the dedication that I received from Scooters and More meant the world to my daughter and I. I have NEVER dealt with a DME company who I truly felt like they were "In my corner" the way Scooters and More was. They were willing to fight for my daughter and getting the necessary equipment she needed. The smile on her face when she sat in her brand new shiny wheelchair was absolutely worth all the time and headache it took to get!! THANK YOU SCOOTERS AND MOREShout out to: ZACH, ANDY, AND BECCA!!!
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September 2023 by Patricia HOWIE-JONES
Staff is amazing. Kind, caring .. listens to & answers all questions. Recommend highly .. for your mobility needs , you’ll find what you need here . Thank you P
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August 2023 by Sherry L.
I can't say enough wonderful things about Scooters and More. First off, when going through an insurance company to get medical equipment it is NEVER easy. It is always a LONG drawn out battle but the dedication that I received from Scooters and More meant the world to my daughter and I. I have NEVER dealt with a DME company who I truly felt like they were "In my corner" the way Scooters and More was. They were willing to fight for my daughter and getting the necessary equipment she needed. The smile on her face when she sat in her brand new shiny wheelchair was absolutely worth all the time and headache it took to get!! THANK YOU SCOOTERS AND MORE Shout out to: ZACH, ANDY, AND BECCA!!!
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March 2023 by Ramon A.
I have wheelchair electric. I brands different wheelchairs. 2 guy who, use my. Guys wrench's and my good. I have I been to wheelchair and you can help my. I 30 minutes DME and my chair and I completely and I fine . Next time I time, a company.
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February 2023 by Mary Pardue
The level of service, honesty and care that DME Scooters offers, especially Zach, is top shelf. EXCELLENT. Highly recommend this group of people for any and all your mobility needs.
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October 2022 by O R
I went to DME with Mom and Brother and it was an Awesome Experience. The guy was very knowledgeable about the scooter( from setting it up ,to taking it apart. ) I think the guys name was Taylor ( I hope his name is right? ) My mom and brother we're very satisfied with his professionalism. You will be amazed at His service. Thank You for a wonderful experience. I would highly recommend it. Don't read the negative comments ( you can't please everyone ) So, don't be discouraged by the comments. HE DESERVES A FIVE-STAR.?????
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October 2022 by Jason Eklund
I was approved by my insurance for a powerchair October 2021 for a powerchair. My insurance verified the chair was covered by them I wanted. They said medicare pays 80% and medicaid will pay the remainder. The chair I wanted was $13,450 retail cost. I had Zach tell me my co pay will be over $10k. My insurance company warned me not to use them. So it's April 7 2022 no chair and very slow responses from zach. So I advise you don't use DME ever. The chair is the frontier x6 if you read it's covered my medicare. Plus if you call them they will tell you the frontier x6 is covered.
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October 2022 by Carolyn Ellison
Bought me a Wheelchair instead of a Scooter ,They did not read the Doctor Orders ,Then I said I'm calling my Insurance to see What they paid for The Girl got mad and said well we're going to say Thief . She is out of Line , Not Happy With This Be I Didn't Steal Anything
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October 2022 by Mike Moulder
Andy was very nice and informative. He did not charge me for something he could not fix..
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October 2021 by Chris Martin
I have an older Pride Jazzy scooter that I needed some advice and recommendations to make it more secure and safer for my husband. Not only did they recommend things that could be done they took the time to make sure that I had everything that I needed to implement the suggestions. I highly recommend this business. Helpful, kind and willing to go above and beyond expectations.
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October 2021 by Jose Diaz
The authorization process is longer than expected. Got same answer 3 different times.Finally delivered. The equipment left a lot to be desired. It's tipped over twice. Being a bilateral amputee that's not a good thing. Totally useless if I use my prosthetics, they hang off the end. I called looking for help. Was told, you should have gotten a wheelchair.Way to motivate! Tell patients to take a step back in their progress.
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October 2021 by Gwena Hargrove
They were so professional with me when I was getting my power lift chair that now I need a wheelchair will use them again.
