Dallas Running Company is a local running and walking shoe store in the North Dallas/Plano area providing premium knowledge, product, and service. Customers consistently highlight the excellent and incredible customer service, where staff are very thorough, patient, helpful, and knowledgeable. The personalized shoe fitting involves a scan and precise measuring process, with staff offering thorough explanations of the results and the differences between each shoe. They recommend several options and help find the perfect shoe, even assisting with identifying issues like knee pain. Reviewers, some of whom made a special drive to visit, note that employees go above and beyond, often staying after closing to help. The attention to detail and commitment to ensuring the best experience is highly impressive, making customers feel incredibly well taken care of. Many report a night and day difference with their new shoes compared to previous pairs causing trouble. The store is highly recommended for anyone needing help with size and identifying the best shoes for their feet, offering a positive experience that surpasses other shoe places. The price is basically identical to big box retailers, leading customers to become lifetime customers who will definitely return.
Hector let me come in and get my foot fitted even tho it made him stay after closing. he was incredibly helpful and helped me find the perfect shoe for me, and even helped me figure out why i had knee pain. if you need shoes for running or just walking this is the perfect place to come!
October 2024
Great shop for getting the right shoe! Special shout out to Dylan for superior customer service.
September 2024
The shoes I ordered were delivered later than expected and DRC handled it beautifully! I received a voicemail notifying me of the situation, and the shoes were hand delivered with some candy and a hand written note. Great service, very well done.
