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June 2024 by Alice Borges Fernandes Pereira
Loved the cbs location I have been recently.
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June 2024 by Saidul Islam
Great service. Easy and fast.
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March 2024 by M B
Nice Customer Service experience by employee name is Brandon he is gem of the location.
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February 2024 by Dhanoop Varghese
The medicine was not available at this pharmacy and the pharmacist took no interest in getting it transferred to the Walgreens across the street to get it filled. I had to go to Walgreens and made them call the CVS to get the prescription faxed to them after a two day wait without medicine. I am going to update my default pharmacy to Walgreens which has a better service.
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January 2024 by Patrick S.
Rude people working in the pharmacy. I went a couple times in one day due to there mistake and the attitude is like I am in their way and bothering them. I have been to plenty of pharmacies in my life and yes I know this is pretty much the standard but it just seems like the CVS at SC and Custer is bringing it to the next level. I won't go back. It's not a service industry but that doesn't mean you have to treat people like they are idiots and worthless. Walgreens is across the street and better attitudes.
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January 2024 by Djorkus Day
I never leave reviews for anything. I'm typically a get-in-get-out type of person who understands how difficult public-facing jobs can be.I am always polite, if the person serving me is struggling or seems upset, I crank up the kindness to 11 and tip extra. Always. I get it.That being said, I frequent the pharmacy here on the corner of Spring Creek and Custer, and EVERY TIME without fail, the pharmacist(s) have the most abhorrent and unpleasant attitude I have ever had the misfortune of experiencing.I am aware that I can mumble sometimes, so when asked to repeat myself, I speak up with a clearer tone. These women ask me to repeat myself in such a rude way. It's as if my existence is an inconvenience to them ( Again, I get it. I hate asking for things as much as they probably hate getting things for me. I was a tech, too.) The degree and frequency to which this happens is ridiculous.I take a medication that's injected. Every time I need to get more syringes, I request the same thing. A few 1mL injection syringes, preferably with no needle. EVERY. SINGLE. TIME. They act like I've grown a second head, they get me the wrong thing, insist they only have 1 left, or that they can only sell me a limited number. EVERY time I have to insist that they go find what I need. (This is scary and hard for me, I have social anxiety) Sometimes the head pharmacist is there and he has to run back and grab what I need. Otherwise, it's a fight that takes 4 times longer than it should. I'm tempted to bring pictures or the actual needles, but this shouldn't be the case.Usually, I just don't have the fight in me, or I'm just too polite to say otherwise, but being a previous pharmacy tech for cvs myself, I know how commonplace a 1mL syringe is. And if they aren't available, it's very unlikely they'd be out of 3mL syringes as well. This doesn't happen at any other pharmacy I've gone to. Not even other CVS pharmacies. Again, it's ridiculous. It's infuriating, and I have a LOT of patience and understanding. This isn't something I am putting out lightly. This is my first ever online review. It may be due to sleep deprivation, or the fact I haven't eaten yet. Maybe I'n overreacting. But I think after 5 visits with the same results, it's not just me anymore y'know? I don't want anyone fired, I just have a lot of loyalty to the CVS brand, and i would hate to have to transition to a pharmacy that's further away. I know y'all can do better. Please do something about this. Thank you.
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January 2024 by Lily Shucey
Very rude pharmaciest
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November 2023 by Carolyn Evemy
Would give 0 if I could
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September 2023 by Joshua Ebenezer
They said they're unable to take passport photos because they can't get the background right despite being a CVS photo location and asked me to go to Walgreens instead
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September 2023 by C McKenzie
CVS has gotten so much better. They are fast and friendly at the drive thru. If you go inside it's the same, fast and friendly associates. I'm happy I switched from Walgreens to CVS - I have far fewer problems. The only negative is no matter how it set my preferences or tell them, they continue to auto fill my prescriptions. That drivese crazy!
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September 2023 by Spenser Meredith
Went to get ID photos and was told that the employee who could help wasn’t there but would be there in 30min but that we should come back in an hour. We came back in an hour and spoke to the employee that was supposed to help us. That employee said sorry the machine isn’t working and said there wasn’t nothing they could do.
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July 2023 by Dez Rolaff
Amazing staff!! They listen and handle their patients promptly and with respect. I can always count on this minute clinic to get me feeling better. Amazing people!!!
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July 2023 by Layne C.
I've been using this CVS location since we moved to Plano. It's been a great experience and the male pharmacist has been nothing short of exemplary. Especially when my prescription is out of stock, he goes above and beyond to help locate other CVS pharmacies around that do have it in stock. The pharmacy techs are also very nice and always greet me with a smile.
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July 2023 by M K
For PCR, don't use CVS. No result yet despite being more than two days.
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July 2023 by Luke Lu
Placed an online order and this receptionist doesn’t even know how to process for my pick up
