Courtyard Dallas Plano/Richardson is a highly praised hotel known for its cleanliness, spacious rooms, and friendly staff. Guests appreciate the quick check-in process and the helpful front desk, with specific mentions of staff members who provide excellent service and local recommendations. The morning bistro staff, in particular, has received accolades for their warm hospitality, making guests feel welcomed and valued. While the bistro is not always open and can be pricey when it is, the hotel offers convenient options for snacks and drinks. The location is ideal, being close to restaurants and attractions, making it easy for guests to explore the area. Some guests noted that the mattresses could be softer and that the air conditioning units can be noisy. Overall, the hotel is seen as an affordable and clean option for travelers, making it a preferred choice for repeat visits.
It was clean. Bistro wasn't open often. Expensive when they were open. Bistro attendant wasn't all that friendly.
December 2025
Typical courtyard experience. The hotel is clean, spacious, and have all the essentials you expect out of them. The draw backs were the mattresses which is too soft / coils pushing against back to have a comfortable night sleep. Old individual AC unit is too loud
October 2025
Very good overall stay. The hotel is well kept, rooms are clean and breakfast is decent.