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June 2024 by Alex Liu
Everything is good at this Costco except for the young tall white male guy at the customer service for return and membership service, with whom I have had twice extremely unpleasant experiences.
First of all, Costco has a return policy and you, as a customer service, have no business educating anyone on how to cook something, let alone with an arrogant tone and the product clearly is rotten.
Second, Costco at this location has one line for membership service. If someone just began her own line and pretends not seeing the existing line, everyone who has been lining and waiting has the right to be annoyed by that behavior and let you know. You should enforce the basic rule (which one of your coworkers did and you did not) instead of letting the line cutter to have the priority. Worse you raised you voice to an extreme level at the people who have been waiting. This is simply unacceptable.
Given that I have twice experienced this, I am sure they are not isolated cases. I hope Costco management at this location can properly train this male employee and let him know proper customer service etiquette.
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June 2024 by george eysrick
Amazing place to shop. I am one of their vendors, so am in store almost daily for almost 10 yrs. I shop here whenever wife needs bulk stuff. (when she doesn't want to go to store... ) Food court is awesome.. I eat there at least once a week for quick, cheap meal.
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June 2024 by Don Yonce
Amazing ... always a very long line to get gas at every pump.
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June 2024 by Joe Fuentes
The food experience at the court was trash. The customer service when you order the food is very rude. Treat you like you’re incompetent when it comes to your number soda fountain drinks one of the sections was not even working had no ice bad customer service is bad overall experience, it sucked
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June 2024 by Jason Rutledge
Just your average Costco except for the manager standing in the self checkout being social and holding up the line. Twice now. Get to work and stop playing with your friends.
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June 2024 by Chris Gandhi
Very bad experience with the greeter. I dropped my wife and 1 year old child to shop while I ran an errands. My wife is also a member just didn't have her card. Anyways my wife had to use my card and the greeter was rude to her from the get go like she was trying to commit a crime. She explained I had to run an errand and will be back. Regardless she was not allowed in without me present so fine I park and come in and we get in. Then I leave because I still need to run an errand and the same greeter confronts me now at the exit and starts berating me that I have to be present with her. I ask am I allowed to go to the bank for 10 minutes at which point her and another greeter don't say anything so I leave. When I get back I approach the entrance and the same greeter is there talking to another greeter. I pause in front of her before I just walk in without her acknowledging me or saying anything. She has an attitude problem and is not acceptable for Costco standards.
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June 2024 by Umm Youssof
The place is well-organized, and the customer service is helpful.
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June 2024 by Carrie Block
Long lines in gas lines but it goes fairly fast.
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June 2024 by Necip
Costco is not like before. Waste of time.
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June 2024 by Lauren Loveless
I called ahead for a pizza order and was told it would be ready in 30 minutes but it ended up being over 90 minutes waiting. The employees were all very nice but it was very frustrating to wait an hour longer than expected when I had called ahead.
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June 2024 by Michelle Mora
Quick and well stocked
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June 2024 by Wr Mi
Admin staff never answer the phone
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June 2024 by Maria Holodnaya
Like Disney for adults
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June 2024 by Thomas L Kenyon
Great prices
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June 2024 by Raymond Cote
Great place to stock up. Great variety!
