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February 2024 by Troy P. Foster
This store has been proven to be pocketing winning lottery tickets, both the clerk and the manager are in on it. Dont come here unless you want to be scammed!
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September 2023 by Sandra Watts
I stop to get gas at store I got really bad customer service ? also trash talk from the employee.
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June 2022 by Dustin S
Attendant seems super lazy. Filthy and bathrooms are blocked off Probably so the attendant didn't have to clean them.
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February 2022 by Jenifer G.
The people that work there are very nice. The restroom is clean. I've seen a a couple of negative reviews about their mask policy. Honestly it's not irrational to strongly require masks. It's quite possible that someone who works there is either immuno-compromised or has a close relationship with someone that is.
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December 2020 by Clive Khisa
Something about the associates in Plano doesn’t sit right. No customer support or appreciation
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January 2020 by Randy S.
Very polite woman at counter who immediately helped me. Made sure I got my shell rewards and asked if I needed anything else. Did not like that the price shown was a cash only price but still got cheaper gas than anywhere else.
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May 2019 by Dee C.
Old Ethiopian men working in the store are rude to customers and provide terrible customer service.
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March 2018 by Captain A.
Disrespected Veteran with service dog! I've been coming here for 8 months almost daily for snacks and or gas. They have always been great except today...I walk in with my service dog to get snacks and the kid with big hair and glasses almost trips running over like he's excited to tell me to leave because my dog isn't allowed in there. My mistake for not bringing his best, but I offered to show his ID card as proof (this guy has seen my dog dozens of times with his vest) and he said it doesnt matter we have to go. I explained that he's by law allowed to enter without being questioned and again here's his ID card to prove it. He again didn't care. I don't want to blame the owner, but do expect an apology and the termination of the employee who told me to leave. This is an alternative to calling the authorities and having them fined for violation of a federal act to protect service connected veterans with ptsd. Shame on this young man for not even trying to bring resolve by checking with his boss before opening that mouth without knowing his facts and making a poor decision.
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February 2018 by Catherine L.
Super clean store and cashier super friendly and is outwardly appreciative of your business. Coffee service includes whip cream.
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October 2017 by anvesh borra
Worst gas station ever associate basu is the worst human i ve ever met