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November 2023 by Bill Alston
Great facility.Too bad the programming is a total waste of time and resources. No parenting training offered. Trying to force people into programs for drug and alcohol abuse when you never have used drugs or alcohol. If anything, their program create more family problems that didn't originally exist.
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May 2023 by Playmeplayyourself77 ThisladybelongstoGod77
Trying to understand the process every time I get started something happens and I stop looking to adopt my second daughter and my second son I can't stop want stop I love them already and don't even know while asking God to protect them each and I would love for them to be the age of my children now my daughter is 11 my son is one if anyone that works there see this please message me I'm like a fish out of my two kiddos are waiting for me I pray for them without so much as even seeing a hair on their heads I pray I can get through the paperwork process this time my soon-to-be husband works for the city I'm always at home with the kiddos my daughter is super excited I pray I find my kiddos soon
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May 2023 by CR Brown
Very secure but friendly place. Great Staff
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April 2023 by dorani mohammad
there so disrespectful we’re over here fasting wanting to cook for iftar but they rushed us and just wanted us to be there for absolutely no reason. do not recommend
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December 2022 by Rick VanderPol
What an amazing place to help children out that are in great need. Please support this organization!
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December 2022 by Lili C.
I had an amazing woman for my therapist. I recommend trying to get your child or yourself with Katie. She's the absolute best and will make activities related to the topic of discussion to help you really get through it. I loved therapy because of her. We got to paint while I talked about trauma, which healed me much faster than if I sat in a chair for an hour with nothing to do. They have special play rooms, art rooms, etc. for younger children in the new building. Highly recommend.
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November 2022 by lily c
I had an amazing woman for my therapist. I recommend trying to get your child or yourself with Katie. She's the absolute best and will make activities related to the topic of discussion to help you really get through it. I loved therapy because of her. We got to paint while I talked about trauma, which healed me much faster than if I sat in a chair for an hour with nothing to do. They have special play rooms, art rooms, etc. for younger children in the new building. Highly recommend.
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September 2022 by The Next Supreme
My case was re: an incident at a daycare. I reported the incident and interviewed shortly after. I was disappointed because the CPS (Child Care Licensing Division) was deceptive and manipulative.The case worker Rachelle Walter seemed pleasant initially but these people are very crafty and attempt to sow seeds of contention/doubt even on an open and shut case. My case involved a daycare serving my child a product that they knew he was allergic too. The daycare in question also claimed they did not have my contact information when the incident occurred although all of his had been submitted to them via email. Ms. Walter met with me and immediately started out with how she attempted to contact me but the number I provided was not working. This was a lie because when you call the state, they have a means of tracking a report and how else would she have called me.After we interviewed she sent me a text claiming that the daycare said that my child never was served a snack with nuts. With her text she sent a photo of 2 nut products asking me which one did my child have and in the background you could see her laptop where she had typed that the daycare said the only served a "fruit rollup" I highly doubt they said this again it seemed like she wanted me to be defensive but I did not take the bait. I mean why would a caseworker send you a picture with their laptop notes visible in the background.She finally told me it would be up to 30 days before they made a decision. 30 days came and went and I never received anything. I decided to reach out as I thought the case may still be under investigation yet my disposition letter somehow ended up at the wrong address. She addressed it to Frisco instead of Plano.Mind you I just followed up last week and it turns out they made a decision for my case back on July 7. She at not point tried to reach out to me once she got the return letter.I asked her for a copy and gave her my email via text and she asked me again if I was sure my email address was correct. I told her she can refer back to the email correspondence we had before as I was sick of her games.Overall, this was a piss poor experience although the daycare was ultimately cited for their negligence (as I knew they would be), the caseworker I was assigned to was extremely underhanded and trying to find any weaknesses in the case to shift blame from the daycare. She seemed to want to provoke a response by continually being unprofessional, irresponsible. Luckily, I am very good about documenting and retaining my emails/conversations and recognized her shiftiness from the get go. We really need to defund this CPS in its entirety as the caseworkers are unscrupulous and try to illicit reactions to find deficiencies in an open and shut case.
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September 2022 by June Ragsdale
Lazy case work. They wont bother to actually look into a report.
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August 2022 by Ragna B
No comment needed to tell you that this place does not like helping people after all.
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July 2022 by joseph barany
If you are a father you are screwed. They are playing with children's lives. Because I'm a male they don't believe anything I said or my child. But if this was the other away around they would believe it.
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June 2022 by A Duck
If you have any donations send it their way, they even pickup from your residence.
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April 2022 by Hatch4short
We had a great tour by Kara and it really opened our eyes and helped us realize what an amazing place this was to help the community.
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April 2022 by Bobbi Prewitt
Safe and secure facility. Welcoming atmosphere with truly attentive folks.
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February 2022 by Strawberry Collins
The people here are literally Angel's on earth! They are all so helpful, kind, and supportive. From the moment we walked though the door. My family will forever be grateful to the CCCAC
