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December 2024 by joshua
I have to say that I wouldn't recommend this place to anyone. I was in need of a desperate need for a car and the process was torture. I went there hoping to be out there in 7 hours. It had went from 7 hours to 6 days dealing with this them. They never tried to work with me. The only that honestly tried is Greg. I had spent 7 days going back in forth in a uber. Cost me close to 300 dollars. One time was a blank trip, because they said the car was approved, but after I had ended going there in a uber. I forgot his name. After getting there excited about the car the car salesman that day had asked me for documents I had already showed and was scanned in the system and sent to the finance company was asked again for the documents again. I had said that you already seen all of the information before. His reply it was for the financial company again. Something was shady about who I was working with that day. Had to waste money to get back home paying for Uber again. I had asked they were going to reimburse me. The salesman said that wasn't his problem. After coming back with the documents again and with my mom to cosign with me. He was way nicer to my mom then me. After getting all of the information again. I had to come back with my brother, because they need more information from my brother. After I was done that still left empty handed that day. Another wasted Uber trip and money I didn't have. Finally approved for the vehicle. I was called 1 day later asking for all of the same information again. Greg was off those days. Then the exact same salesman told that the bank didn't approve after he said that it was. The car damaged a little and they finally said that the car was approved, because of the damages. 1 year and half later they transmission had went on the vehicle, so called the office and spoke they woman about the warranty coverage on the vehicle. She told me take it to a car dealership that service the vehicle. I had waited to hear back to find that the speedometer was adjusted past the warranty coverage. When ask what to do now. The best answer she gave me was that they couldn't do anything about it, but call the finance company and tell them that you don't want to pay for it. At a complete lost right now. Still trying to pay a car note on a car that isn't working properly is bad for business. I would never recommend this place to anyone.
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December 2024 by Cristian Mena
Don’t buy a car from here. Stay away.
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December 2024 by Linda Tomlinson
We just bought our second car from Carrick's and we so appreciate the kindness they showed us with trying to buy a car after just being in a car accident and the stress of all that goes with that. I fell in love with the new car and had to wait til my husband got to see it and see what I was talking about...And He Did !!! We are all glad.. Carrick's will work with you to get the car you want. That is so important.
They are not there just for the sale...they are there when you need them...like when you need the car when you have been in a wreck with your only vehicle and need a car....they are there for you. It not soly about selling the car....but about that car being the one you want. We like the way they treat us Senior citizens and we will encourage our children to buy here.
Thank you Carrick's
ThevTomlinson Family
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November 2024 by Duke Nguyen
I recently had a fantastic experience at Carrick Autos with selling my cars and I can’t recommend them enough! From the moment I walked in, the staff was incredibly welcoming and friendly. They truly went above and beyond to make the entire process smooth and enjoyable. A big thank you to MARK! and Ian!!!
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November 2024 by Angel Haylock
Had a great experience! Everything was right on target!🎯
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November 2024 by ashwini rajasekar
I would give zero if I could. Ian was the one who saw my post in cars.com and agreed to the amount and said we can check once in person. I called him and specifically said there is a scuffing and it included in the post and asked him to check. He said that’s fine and they are okay with it. I drived 60 miles on weekday after confirming and they are now saying all kind of stories that they need to redo the entire panel etc.. Please inform and and check the post and listen to the client.
Waste of driving 60 miles. When contacting Ian again he is saying that I am not responsible seriously don’t make us drive all the way for your fault of not listening. Never recommend for anyone selling their car
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October 2024 by BadMonsterMan
Actual snake oil salesmen. Was lied to about the condition of the car and overcharged. All while being reassured that the car was fine and steal. They are immoral liars.
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October 2024 by Dale Rak
I recently purchased a pre owned Jaguar XJ L from this dealership Most of the work was done online and via telephone. The process was very easy and went as easily as could be. The finance piece was the simple part. I recently went through a very nasty divorce and my credit was in the tank, but, with enough money down the finance process went as quickly and as easy as if my score was an 850. The people at this dealership went out of their way to make the transaction quick and easy, they were even willing to help with my bank because of the amount that was going to be withdrawn from my debit card. They made everything so simple I really felt like I was the most important person on the lot that day. I had to drive the car home which was about a six hour drive, this was on a Friday night. I had a couple issues with the car that weren’t a big deal but were enough of an issue that they needed to be addressed on Monday morning. It seemed that the brake rotors were wharped and had to be replaced. They referred me to a dealership 30 minutes from my house in the Gulf area and they fixed the problem. The cost was over $600. They didn’t have to do that but they didn’t bat an eye and without a question took care of the issue. I can’t recommend these folks enough. They conduct business honestly and live up to a standard that 99% of the car dealers out there today don’t! This group of guys really went above and beyond for me and I appreciate it!
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October 2024 by j c
Super friendly people, bought a car from the recently they were willing to do so much to make sure I was able to get a good feel for the car. Stayed late and got me a great deal on a car I love. I cannot say enough nice things about this group of people
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October 2024 by Givensky Pierre-Louis
Keem’s service was top notch I purchased a great car at a great price, he also aided me in finding insurance. The only issue I have was that I was ghosted after I was told I would be reimbursed for plugging a tire, which had a nail in it when I purchased a vehicle.
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October 2024 by Ascent Ki
Rob was helping me with a car I was SUPER interested in. I am out of state and getting info and extra pictures / videos of the Corvette grandsport I was interested in was like pulling teeth. Rob was uninterested in helping, but thinking this was "the car" I kept pushing. I scheduled a PPI at 10am at a nearby mechanic. Rob confirmed the car would be there at 10am. The next day comes and the mechanic calls me at 12pm and asks if they still planned to bring the car by (should've been the first red flag) I got ahold of Rob and he said he "forgot" the car got there 45 minutes earlier and the report came back to me. A bent frame, bent core support, missing plastics, blower motor doesn't work, etc.
This place, maybe more specifically Rob is shady, all dealers are a hit or miss but this one is definitely one to avoid.
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September 2024 by Craig Lillard
I don’t leave too many reviews so if I do, it is well-deserved. Needed to sell my beloved 2011 Wrangler. I was in a hurry and it posted it on autotrader, but it seemed it was going to take too long.
I went to the Jeep dealership near me to see what they could do and their offer was a typical dealership offer. A bad deal.
Luckily I received a message on auto trader from Mark at Carrick while talking to the dealership rep.
The offer from Mark and Ian on its face was good, but there were some things we had to work out, so I drove right down to the office, and we quickly made a deal I was happy with.
I felt that they were very transparent and I left with a good feeling rather than an “I got jipped” feeling which is all you really want isn’t it?
At the core I felt that these were good guys in an often sketchy business who were trying to do right by their customers while making a fair profit themselves.
Highly recommend.
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September 2024 by Kayla Holland
Absolutely excellent experience.
We found a vehicle we liked on their website and contacted them about possibly setting up trading one vehicle and purchasing that one, from our home a few hours away.
We worked mainly with Rob and he made it a super smooth, easy process.
Got our new car delivered and our old one picked up, no hassle or stress. New vehicle is exactly as described and I love it.
Would definitely work with them again.
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September 2024 by dj the smooth
My problem was with the mechanic for over charging me for one lower control arm so basically he changed me $430 for two, and on line I see them for $58 dollars and up so why would you get the most highest one's you see for all I know he probably put the lowest priced ones on my car but changed me the highest priced ones he seen on line Caesar.
He is a good person and knows his job. But you have to understand.
That customers also have families to feed. Common sense.
It's easy to determine my situation. And I didn't even see the receipt of the part Parts that he bought So people, please ask him for the receipts of the part that he are putting on your cars because he overcharged.
A struggling family. And he didn't even put my cover back. Under my engine properly it is Still hanging down. So I went online involve a 16 piece control arm set.
For $263. And I would love to see the receipt. For the 2 control arms that he charged me $430 for make it make sense. We have families also to feed... Work with the customers To keep us coming back thank you
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August 2024 by Sydney Burrows
I had a wonderful experience here! Jerome was super helpful and went above and beyond to ensure we were happy with our purchase!