“Excellent service. Technician was friendly and professional. He answered all our questions especially concerning the chip repair on one of the vehicles. Would recommend to friends and family.”
“The entire staff is professional and courteous. Chad, the manager went above and beyond to make sure every detail of our repair was done correctly with a great outcome and we are very picky consumers.
I will refer family and friends to this location when needed.”
“I have had a few unfortunate situations arise where the need to get some collision repair services became required. Most of those recently have involved Caliber Collision and have been good experiences across the board. But this most recent experience with the Caliber team at the West Plano office stands out even above the generally fine work this company consistently provides. Tasean, Natalie, Mike, and the whole team at this location were superb in competency, proactively thoughtful service, and tangibly supported care. They were proactive in keeping me informed, worked through a myriad of difficulties along the way with clear communication and what seemed to me to be genuine care, as if it was their vehicle that was being fixed. I had the unexpectedly comfortable sense that I didn't need to worry and this team had me covered. Well done and much appreciated!”
“Mo took excellent care of me! Had kind of a complicated situation and my door wasn’t opening and no other body shops or even the dealership would look at my car cause it was too old. Mo was super professional and fixed my door free of charge! He’s a legend definitely recommend this place”
“I had a fantastic experience with Central Auto - HONEST, good people and high quality work. Anthony and Jeremy both did an excellent job with repairs on my 2021 Bronco and were both upfront and honest with which specific dents were and were not in scope of our contract (even inviting me into the shop to review myself while repairs were underway) since aluminum is more difficult to repair than steel. The paint matching was done perfectly, and I believe pricing for the work completed was fair. 10/10 recommend this shop!!Services: Painting”
“Cody was professional and continually kept me apprised of my Q8 rear bumper repair status. He worked with the insurance company as the costs increased as they dug into the damage. The bumper looks perfect- great paint job (metallic black).”
“What a great place! I took in a small repair, a broken pane on a lantern, and they fixed it at no charge! That was unexpected and great customer service! I highly recommend them!”
“IN&OUT
The service was done very quickly on the website it says 3 hours only took them 1. Then the amazing customer service on top of that made my experience a 5 star.”
“Dropped in to have a rock chip repaired expecting to pay for the repair but after they pulled me up in the system they informed me it would be no charge since they had replaced the windshield less than a year ago. They immediately took my car back to the shop and I was in and out in no time and the chip is barely noticeable and hopefully will not spread saving me further money. These folks are all super nice and respond to your needs as soon as you walk in.”